Branch Manager with a proven track record at M&T Bank, excelling in sales management and relationship building. Skilled in providing appropriate lending solutions for consumer and small business customers.
Overview
13
13
years of professional experience
Work History
Branch Manager
M&T Bank
Stamford, CT
07.2012 - Current
This position is responsible for the overall management of branch sales, service, customer relationship building, portfolio growth, and profitability of the branch. Individually contributes to the overall results of the branch in all of these areas.
Identifies and manages small business relationships within the local market by providing tailored business solutions, including but not limited to small business lending, credit card processing, and treasury management services.
Originates residential and small-business loans. Provides initial advice and is hands-on throughout the application process.
Leads and motivates the branch staff to maximize sales opportunities, increases the depth of customer relationships to generate profitable revenue, and also focuses on maximizing customer retention.
Adheres to compliance procedures, and internal/operational risk controls.
Education
Bachelor of Arts - Economics
Western Connecticut State University
Danbury, CT
01-2006
Skills
Sales management
Financial Lending Solutions
Portfolio growth
Risk management
Regulatory compliance
Process improvement
Work prioritization
Banking
Relationship building
Verbal/written communication
Attention to detail
Decision-making
Accomplishments
M&T Bank - 2024 President's Council Award
Annual Team Award based on meeting branch Sales and Operations targets.