ROSA ANDINA

• Arrange pick ups and deliveries of the merchadise with freight forwarders and trucking companies.
• Prepare and review necessary export documentation such as invoices, packing list, Health Certificate, Certificate of Origin, Insurance Certificate, Letter of Credit for customers overseas
• Submit shipping instructions to Chinese suppliers and make sure shipments are arranged in a timely manner.
• Ensure compliance with worldwide customs and government regulations regarding international Business Transactions.
• Monitor Ocean shipments continuously to ensure timely delivery overseas.
• Work with vendors / warehouses to resolve critical issues affecting quality and delivery of goods.
• Coordinate with sales teams to gather export order details.
• Provided exceptional customer service when addressing concerns or inquiries from customers
• Provide administrative support to Sales Staff processing sales confirmations and purchase orders when required.

*Assisting customers with quotes for air and ocean freight, pick ups, inland freights, inspections and other services

* Process delivery of cargo, updating tracking systems, invoicing, check Air Way Bills and Bills of Lading

*Communicate with worldwide agents in order to arrange shipments for LCL and FCL cargo

*Supervise desconsolidation process at the Port, ensure cargoes were unloaded and properly stored at the Port Facilities

* Monitor and keep the customers informed in a daily basis about the status of shipments.