ROSA ARGUETA
PRCMG
Gerber,CA
1
Language
14
years of professional experience
Dedicated and highly organized administrative professional with 10+ years of experience in the medical field as a Medical Assistant, providing exceptional administrative and customer service support in fast-paced environments. Experienced in records management, data entry, multi-line telephone systems, Microsoft Outlook and Excel, scheduling, and handling confidential information with professionalism and discretion. Bilingual in English and Spanish, with a strong ability to communicate effectively with diverse families and provide compassionate, respectful service. Active experience volunteering at school events and fundraisers has strengthened my connection to the school community and my desire to support students, families, and staff. Dependable, detail-oriented, and eager to bring my administrative and communication skills to the Student Services team at Red Bluff Union High School.
Work History
Clinical Support Staff
7 Months- Facilitated patient care by effectively managing a caseload of [number] patients daily, improving overall patient satisfaction scores by [number]% within six months.
- Administered medication and monitored patient vital signs for [number] patients, ensuring adherence to safety standards and contributing to a [number]% decrease in adverse events.
- Trained and mentored new clinical support staff, fostering a supportive work environment and improving team productivity.
- Administered medication and monitored patient vital signs for [number] patients, ensuring safety standards and contributing to a decrease in adverse events.
- Utilized electronic health records (EHR) to streamline documentation, reducing administrative time by [number] hours weekly and enhancing data accuracy.
Medical Assistant/Medical Receptionist
1 Year- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Administered injections, medications and treatments as directed by the physician.
- Measured vital signs and took medical histories to prepare patients for examination.
- Collected patient histories and vital signs for accurate record-keeping.
- Provided patient education on treatment plans and medication usage.
- Managed medical records using electronic health record systems securely.
- Maintained clean and well-stocked examination rooms to ensure readiness for patient visits.
- Communicated effectively with patients to address concerns and inquiries.
- Administered injections, medications, and treatments per physician instructions.
- Scheduled appointments and coordinated patient follow-ups efficiently.
- Recorded detailed notes during patient visits to support accurate medical documentation.
- Facilitated patient care by relaying messages and updates between patients and physicians.
- Documented notes during patient visits.
Medical Assistant
4 Years- Provided customer service by answering multiple phone lines and managing fax communications
- Roomed patients, cleaned exam rooms, performed phlebotomy, and supported peers
- Patient information intake, email, 35 wpm, Word, Excel, Outlook
- Processed referrals and triaged calls to ensure timely patient care
- Customer Service, answering multiple phone lines, faxing
- HIPAA, Followed OSHA safety protocols., Completed BLS training for emergency response.
Supervisor
1 Year 2 Months- Roomed patients, cleaned rooms, administered injections, and placed tests to ensure efficient patient flow
- Rooming patients, cleaning rooms, injections, placing test
- Provided customer service by answering phones and faxing documents to support operational needs
- Managed daily appointment scheduling, ordering inventory
Medical Assistant
11 Months- Roomed patients, maintained cleanliness of rooms, administered injections, and placed test orders
- Conducted medical history intake, processed medication refills, and managed prior authorizations
- Provided customer service by answering phones and faxing documents
- Organized daily schedules to maximize patient flow., ordering inventory
Medical Assistant
2 Months- Roomed patients, maintained cleanliness of exam rooms, administered injections, and coordinated lab test placements
- Conducted medical history intake, processed medication refills, and managed prior authorization requests
- Delivered customer service by answering phone inquiries and faxing patient information
Medical Assistant
2 Years 11 Months- Rooming patient, cleaning rooms, Established a sterile field for medical procedures, injections
- Conducted medical history intake, processed medication refills, completed prior authorizations
- Provided customer service, answered phones, managed fax communications
Medical Assistant
1 Year 9 Months- Roomed patients and maintained cleanliness of exam rooms to ensure a safe and welcoming environment.
- Rooming patients, cleaning rooms
- Provided customer service by answering phones, faxing documents, and scheduling appointments to enhance patient experience.
Education
Medical Assistant Program
General
Skills
Bilingual: English & Spanish
Message Taking & Call Routing
Data Entry & Records Management
Front Counter & Customer Service
Faxing & Document Distribution
Microsoft Outlook & Excel Spreadsheets
Supporting School Events & Fundraisers
Professional Communication with Students
Families & Staff
Confidential Records Management
Following Policies & Procedures
Highly Organized & Dependable
Multitasking in Fast-Paced Environments
Team Collaboration
Adaptable & Quick Learner
LANGUAGES
Spanish : Professional
Timeline
Clinical Support Staff
PRCMG
03.2026 - CurrentRead More
Medical Assistant/Medical Receptionist
NAMHS
03.2025 - 03.2026Read More
Medical Assistant
Enloe Regional Medical Center/Hematology Oncology/Comprehensive Breast
03.2021 - 03.2025Read More
Supervisor
Allergy Associates
01.2019 - 03.2020Read More
Medical Assistant
Allergy Associates
02.2018 - 01.2019Read More
Medical Assistant
Anderson Associates
12.2017 - 02.2018Read More
Medical Assistant
Lassen Medical Clinic
12.2014 - 11.2017Read More
Medical Assistant
Aron's Chiropractic
03.2013 - 12.2014Read More
Red Bluff High School District
General
Read More
Institute Of Technology
Medical Assistant Program
Read More