Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Rosa Bervis

San Pablo,CA

Summary

Dynamic and results-driven professional with a positive attitude and proven team leadership at Walgreens. Skilled in cash handling and problem-solving, I effectively trained new employees and maintained operational excellence, ensuring safety compliance and minimizing discrepancies. My adaptability as an Operator Assistant Clerk at UPS further showcases my commitment to delivering exceptional service.

Overview

2026
2026
years of professional experience

Work History

Shift Leader

Walgreens
2007 - Current
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Completed cash and credit card transactions accurately using POS software.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.

Operator Assistant Clerk

UPS
11.2017 - 04.2019
  • Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.
  • Handles telephone inquiries about deliveries
  • Traces lost or damaged merchandise.
  • Handles necessary receiving counter volume.
  • Sorts and transmits outbound tracers and message.
  • Fills in time processing tracers and claims.
  • Communicates with customers by telephone or written correspondence.
  • Performs related duties as needed such as sorting and auditing pickup records.
  • Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.

Education

High School Diploma -

Leap
Richmond, CA

Skills

  • Positive attitude
  • Cash handling
  • Team leadership
  • Problem-solving

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Operator Assistant Clerk

UPS
11.2017 - 04.2019

Shift Leader

Walgreens
2007 - Current

High School Diploma -

Leap

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