Rosa Celestino
Central Islip,NY
Summary
Compassionate Care Coordinator known for high productivity and efficient task completion. Skilled in patient advocacy, interdisciplinary communication, and care plan development. Excel in empathy, active listening, and problem-solving to ensure optimal patient care outcomes.
Overview
27
27
years of professional experience
Work History
Care Coordinator
Gurwin Jewish Fay J Lindner Residences
Commack, NY
07.2008 - Current
- Provided case management services to ensure the delivery of quality care.
- Collaborated with physicians, social workers, and other healthcare providers to provide comprehensive care for patients.
- Ensured compliance with state regulations related to healthcare service provision.
- Provided emotional support to patients dealing with difficult health issues.
Supervisor
PSI Group, a Pitney Bowes Company
Hicksville, NY
09.2005 - 07.2008
- Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
- Tracked progress on projects and provided timely feedback to staff members.
- Evaluated employee performance through periodic reviews and documented results accordingly.
- Directed and supervised team of 15 employees in daily operations.
- Led weekly team meetings to discuss progress, address issues, and plan future actions.
Supervisor
Fala Sorting Services, Inc.
Amityville, NY
03.1998 - 09.2005
- Worked closely with human resources to support employee management and organizational planning.
- Evaluated needs of departments and delegated tasks to optimize overall production.
- Maintained positive working relationship with fellow staff and management.
- Fostered a positive and motivating work environment, leading to an increase in team morale.
- Trained new employees on company policies, job duties, and performance expectations.
- Managed scheduling for staff, ensuring adequate coverage during peak times and projects.
- Monitored employee attendance, addressing any punctuality or absenteeism issues.
Skills
- Progress Monitoring
- Multidisciplinary team collaboration
- Documentation
- Healthcare knowledge
- Medical terminology understanding
- Organizational standards
- Staff Management
- Staff Discipline
- Training and mentoring
- Goal-Oriented
- Schedule development
Languages
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Care Coordinator
Gurwin Jewish Fay J Lindner Residences
07.2008 - Current
Supervisor
PSI Group, a Pitney Bowes Company
09.2005 - 07.2008
Supervisor
Fala Sorting Services, Inc.
03.1998 - 09.2005
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