Rosa Constance
Phoenix,AZ
Summary
Dynamic professional with experience at Advanced Transmissions & Emissions, excelling in front office administration and customer relations. Demonstrated strong attention to detail and effective verbal communication skills while managing inquiries and scheduling appointments. Proven ability to multitask and deliver solutions promptly, ensuring a positive experience for clients and visitors alike.
Overview
23
23
years of professional experience
Work History
Voluntary Assistant
Phoenix Rescue Mission
Phoenix, Arizona
11.2023 - 03.2025
- Received and distributed mail, letters and packages.
- Maintained front desk to provide positive first impression.
- Handled incoming calls and directed callers to appropriate department or employee.
- Attended monthly meetings with other non-profit organizations to discuss collaborations between them.
Administrative Receptionist
Advanced Transmissions & Emissions
Phoenix, AZ
07.2004 - 09.2009
- Updated and recorded customer or client information to maintain accounts.
- Handled customer inquiries and complaints, providing timely and appropriate solutions.
- Greeted visitors, answered and directed incoming calls, and provided general information to callers.
- Scheduled and confirmed appointments.
- Created documents, spreadsheets, presentations, reports, and other materials as needed.
Lab Assistant
LabCorp
Phoenix, AZ
05.2002 - 07.2004
- Expertly procured and processed specimens for laboratory staff.
- Maintained and calibrated laboratory equipment, including spectrophotometers, centrifuges, and pH meters to ensure accurate results.
- Disposed of laboratory materials and samples using well established guidelines and instructions.
- Collected, labeled and stored lab samples according to laboratory specifications.
- Kept lab space and equipment clean to prevent contamination with hazardous substances.
Education
GED -
Maricopa Community Colleges, Mesa Community College
Mesa, AZ05-1992
Skills
- Front Office Administration
- Multi-line phone systems
- Attention to detail
- Foreign language skills
- Multitasking and organization
- Fast learner
- Verbal and written communication
- Computer skills
Languages
Spanish
Native/ Bilingual
Timeline
Voluntary Assistant
Phoenix Rescue Mission
11.2023 - 03.2025
Administrative Receptionist
Advanced Transmissions & Emissions
07.2004 - 09.2009
Lab Assistant
LabCorp
05.2002 - 07.2004
GED -
Maricopa Community Colleges, Mesa Community College
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