Rosa De La Riva
Santa Fe,NM
Summary
Dynamic Hair Salon Owner at Mary’s Beauty Salon with a proven track record in increasing revenue through innovative marketing strategies. Expert in hair styling and customer service, adept at training teams and resolving issues with empathy. Committed to maintaining salon hygiene and fostering a welcoming environment for clients and staff alike.
Overview
22
22
years of professional experience
Work History
Hair Salon Owner
Mary’s Beauty Salon
01.2003 - 01.2025
- Maintained a clean, safe, and welcoming salon environment for clients and staff members.
- Developed a loyal clientele with exceptional communication skills and attention to detail.
- Oversaw payroll processing, budgeting, tax preparation tasks as part of managing financial aspects of the salon business.
- Increased salon revenue through effective marketing strategies and promotional campaigns.
- Managed salon operations, ensuring efficient scheduling and high-quality customer service.
- Trained and mentored junior stylists, fostering professional growth and skill development.
- Resolved customer complaints effectively by demonstrating empathy, understanding their concerns, and finding suitable solutions that ensure satisfaction on both ends.
Education
GED -
Santa Fe Community College
Santa Fe, NM05.2020
Associate - Teacher’s Assistant
Santa Fe Community College
Santa Fe, NM05.2018
Skills
- Salon hygiene maintenance
- Hair styling expertise
- Upselling services
- Appointment scheduling
- Business management
- Health and safety
- Teamwork and collaboration
- Customer service
- Time management
- Problem-solving
- Attention to detail
- Multitasking Abilities
- Organizational skills
- Adaptability and flexibility
Timeline
Hair Salon Owner
Mary’s Beauty Salon
01.2003 - 01.2025
GED -
Santa Fe Community College
Associate - Teacher’s Assistant
Santa Fe Community College
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