Rosa Diaz
Denham Springs,LA
Summary
A Service Leader who thrives on enhancing customer satisfaction and guiding teams to success. My passion extends beyond retail, I'm also a dedicated photographer who loves capturing moments and connecting with people. Whether I'm leading a team or framing a perfect shot, I bring creativity, dedication, and a personal touch to everything I do. Combining my customer service experience with my artistic flair, I’m committed to delivering an exceptional service.
Overview
2
2
years of professional experience
Work History
Service Leader
Big Lots Stores, Inc.
Denham Springs, LA
07.2023 - Current
- Effectively managed escalated customer complaints, resolving issues to the satisfaction of all parties involved.
- Boosted staff productivity through regular training sessions and performance evaluations, resulting in enhanced team effectiveness and improved collaboration.
Photographer
Self-employeed
Denham Springs, LA
07.2022 - Current
- Delivered stunning images under tight deadlines, demonstrating strong time management skills.
- Provided exceptional customer service throughout the entire process.
- Developed strong relationships with clients through clear communication and professionalism.
Education
High School Diploma -
Denham Springs High School
Denham Springs, LA08.2020
Skills
- Positive Attitude
- Strong Work Ethic
- Reliable and Responsible
- Customer service excellence
Languages
Spanish
English
Timeline
Service Leader
Big Lots Stores, Inc.
07.2023 - Current
Photographer
Self-employeed
07.2022 - Current
High School Diploma -
Denham Springs High School