Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Rosa Diaz

Denham Springs,LA

Summary

A Service Leader who thrives on enhancing customer satisfaction and guiding teams to success. My passion extends beyond retail, I'm also a dedicated photographer who loves capturing moments and connecting with people. Whether I'm leading a team or framing a perfect shot, I bring creativity, dedication, and a personal touch to everything I do. Combining my customer service experience with my artistic flair, I’m committed to delivering an exceptional service.

Overview

2
2
years of professional experience

Work History

Service Leader

Big Lots Stores, Inc.
Denham Springs, LA
07.2023 - Current
  • Effectively managed escalated customer complaints, resolving issues to the satisfaction of all parties involved.
  • Boosted staff productivity through regular training sessions and performance evaluations, resulting in enhanced team effectiveness and improved collaboration.

Photographer

Self-employeed
Denham Springs, LA
07.2022 - Current
  • Delivered stunning images under tight deadlines, demonstrating strong time management skills.
  • Provided exceptional customer service throughout the entire process.
  • Developed strong relationships with clients through clear communication and professionalism.

Education

High School Diploma -

Denham Springs High School
Denham Springs, LA
08.2020

Skills

  • Positive Attitude
  • Strong Work Ethic
  • Reliable and Responsible
  • Customer service excellence

Languages

Spanish
English

Timeline

Service Leader

Big Lots Stores, Inc.
07.2023 - Current

Photographer

Self-employeed
07.2022 - Current

High School Diploma -

Denham Springs High School
Rosa Diaz