Rosa Faciane

Geaux Jobs Career Center

Hammond , Louisiana

07.2015 - 03.2024

Performed data entry from paper documents, emails, and other sources into computer systems
Established an applicant's eligibility for a range of workforce development programs
Provided a detailed assessment of employment and training requirements. Customer skills can be assessed through interviews, testing, and other means
Followed up on pending tasks until completion.
Assesses client needs, authorizes and coordinates support services to help remove hurdles that may inhibit successful completion
Operated various office equipment, such as scanners and printers.
Maintained the confidentiality of sensitive information entered into the system.
Provide counseling to customers with employment or educational barriers.
Scanned documents into appropriate databases for storage purposes.
Contacted customers via phone or email to address data inquiries.
Identified and corrected data entry errors to prevent duplication across systems.
Input client information into spreadsheets and the company database to provide leaders with quick access to essential client data.
Maintain case files as directed to ensure customer follow-up and program evaluation.
Answered incoming phone calls and directed callers to appropriate departments and personnel.
Obtained scanned records and uploaded them into company databases.
Identified data entry errors and corrected mistakes to achieve near-perfect accuracy in data sets.

Summary