Job Search Status
Open to workDesired start date: 2 weeks notice
Work Type
Full TimeLocation Preference
On-SiteRemoteHybridLocation: Rochester, US
Open to relocation: No
Open To Work
Hi, I’m
Quinten Sager
Workforce Development Counselor
Rochester,NY
Work Preference
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
9
years of professional experience
5
years of post-secondary education
Work History
Ontario County Department of Social ServicesCanandaigua
Workforce Development Counselor
02.2025 - Current
Job overview
- Planned, developed, and administered Ontario County's WIOA training grant program.
- Reviewed and processed applications for WIOA-funded training grants.
- Conducted contract meetings to ensure compliance with WIOA requirements.
- Monitored service effectiveness and provided career counseling and benchmark assessments.
- Communicated with Finger Lakes Workforce Investment Board for grant funding needs.
- Maintained regular communication with training providers, including Finger Lakes Community College.
- Conducted employability assessments and employment counseling sessions.
- Budgeted Summer Youth Employment Program while guiding youth aged 14-20 in employment opportunities.
Ontario County Department of Social ServicesCanandaigua, NY
Seasonal Heap Clerk
10.2024 - 02.2025
Job overview
- Processed applications for social services assistance, ensuring accuracy and efficiency in service delivery.
- Guided clients in understanding eligibility requirements and application procedures to facilitate access to services.
- Collaborated with team members to enhance case management workflows, improving overall service effectiveness.
- Conducted data entry tasks to support timely service delivery for clients.
- Organized and filed documentation according to departmental guidelines effectively.
- Maintained filing system and organized customer documents for easy retrieval of information.
- Coordinated and scheduled meetings and appointments.
- Reviewed files, records and other documents to obtain information to respond to requests within 30 day limits.
- Utilized state regulated computer software systems for application and document management
Ontario County Office of Mental HealthCanandaigua
Community Mental Health Professional - LP
05.2023 - 05.2024
Job overview
- Developed personalized treatment plans aligned with client goals, promoting effective progress in mental health recovery.
- Conducted individual and group counseling sessions, fostering therapeutic relationships to support diverse clients.
- Collaborated with multidisciplinary teams to create integrated care strategies, improving overall client outcomes.
- Educated clients and families about mental health resources and services.
- Documented client progress using electronic health record systems.
- Maintained confidentiality and compliance with mental health regulations and standards.
Ontario County, Department of Social ServicesCanandaigua, NY
Seasonal Heap Clerk
10.2022 - 04.2023
Job overview
- Processed applications for social services assistance, ensuring accuracy and efficiency in service delivery.
- Guided clients in understanding eligibility requirements and application procedures to facilitate access to services.
- Collaborated with team members to enhance case management workflows, improving overall service effectiveness.
- Conducted data entry tasks to support timely service delivery for clients.
- Organized and filed documentation according to departmental guidelines effectively.
- Maintained filing system and organized customer documents for easy retrieval of information.
- Coordinated and scheduled meetings and appointments.
Ontario County, Department of Social ServicesCanandaigua, NY
Seasonal Human Services Worker
05.2022 - 09.2022
Job overview
- Assisted in the facilitation of the Summer Youth Employment Program.
- Reviewed and processed up to 100 TANF application forms
- Gathered proper documentation within 30 day deadlines
- Conducted off-site work visits to maintain legal and program compliance
- Interviewed youth applicants to assure worksite assignment suitability
- Built community relationships with private, public, and non-profit businesses in Ontario County
- Provided employment related education to low-income and at risk youth.
- Kept and established comprehensive case files to support proper documentation and record retention.
- Assessed barriers, strengths and needs of each family and worked quickly to remediate.
- Adhered to strict client confidentiality laws and site-specific procedures to uphold privacy and provide best experience possible.
- Established positive relationships with aid recipients and assessed goals, working hard to address individual needs and tailor services to suit them.
- Utilized complex client management systems, both digital and manual and maintained sensitive information in highly encrypted databases.
Ontario County, Department of Social ServicesCanandaigua, NY
Seasonal HEAP Clerk
10.2021 - 04.2022
Job overview
- Processed applications for social services assistance, ensuring accuracy and efficiency in service delivery.
- Guided clients in understanding eligibility requirements and application procedures to facilitate access to services.
- Collaborated with team members to enhance case management workflows, improving overall service effectiveness.
- Conducted data entry tasks to support timely service delivery for clients.
- Organized and filed documentation according to departmental guidelines effectively.
- Maintained filing system and organized customer documents for easy retrieval of information.
- Coordinated and scheduled meetings and appointments.
- Reviewed files, records and other documents to obtain information to respond to requests within 30 day limits.
- Utilized state regulated computer software systems for application and document management
Ontario County, Department of Social ServicesCanandaigua, NY
Seasonal Human Services Worker
05.2021 - 09.2021
Job overview
- Assisted in the facilitation of the Summer Youth Employment Program.
- Reviewed and processed up to 100 TANF application forms
- Gathered proper documentation within 30 day deadlines
- Conducted off-site work visits to maintain legal and program compliance
- Interviewed youth applicants to assure worksite assignment suitability
- Built community relationships with private, public, and non-profit businesses in Ontario County
- Provided employment related education to low-income and at risk youth.
- Kept and established comprehensive case files to support proper documentation and record retention.
- Assessed barriers, strengths and needs of each family and worked quickly to remediate.
- Adhered to strict client confidentiality laws and site-specific procedures to uphold privacy and provide best experience possible.
- Established positive relationships with aid recipients and assessed goals, working hard to address individual needs and tailor services to suit them.
- Utilized complex client management systems, both digital and manual and maintained sensitive information in highly encrypted databases.
Ontario County, Department of Social ServicesCanandaigua, NY
Seasonal HEAP Clerk
10.2020 - 04.2021
Job overview
- Processed applications for social services assistance, ensuring accuracy and efficiency in service delivery.
- Guided clients in understanding eligibility requirements and application procedures to facilitate access to services.
- Collaborated with team members to enhance case management workflows, improving overall service effectiveness.
- Conducted data entry tasks to support timely service delivery for clients.
- Organized and filed documentation according to departmental guidelines effectively.
- Maintained filing system and organized customer documents for easy retrieval of information.
- Coordinated and scheduled meetings and appointments.
- Reviewed files, records and other documents to obtain information to respond to requests within 30 day limits.
- Utilized state regulated computer software systems for application and document management
Lavery LibraryRochester, NY
Library Assisstant
09.2017 - 12.2020
Job overview
- Gained strong understanding of various methods for cataloging books and other materials.
- Answered patron questions in-person or by phone regarding library services and resources.
- Handled check-in and check-out process of library books and materials at circulation desk.
- Placed books on proper shelves when returned to circulation.
- Answered questions from patrons and helped to find desired materials.
- Stayed up-to-date on library policies and procedures to smoothly enforce standards.
- Organized library shelves, materials and equipment in clear, alphabetized order.
- Maintained secure environment by monitoring visitors at front desk.
- Located library materials, resources and technologies to fulfill patron requests.
- Assisted patrons with printing and copying according to personalized requirements.
Ontario County, Department of Social ServicesCanandaigua, NY
Student Aide
05.2019 - 08.2019
Job overview
- Assisted in the facilitation of the Summer Youth Employment Program.
- Reviewed and processed up to 100 TANF application forms
Gathered proper documentation within 30 day deadlines - Conducted off-site work visits to maintain legal and program compliance
- Interviewed youth applicants to assure worksite assignment suitability
- Built community relationships with private, public, and non-profit businesses in Ontario County
- Provided employment related education to low-income and at risk youth.
- Kept and established comprehensive case files to support proper documentation and record retention.
- Assessed barriers, strengths and needs of each family and worked quickly to remediate.
- Adhered to strict client confidentiality laws and site-specific procedures to uphold privacy and provide best experience possible.
- Established positive relationships with aid recipients and assessed goals, working hard to address individual needs and tailor services to suit them.
- Utilized complex client management systems, both digital and manual and maintained sensitive information in highly encrypted databases.
Education
St. John Fisher UniversityRochester, NY
Master of Science from Mental Health Counseling
09.2021 - 05.2023
University Overview
- 3.9 GPA
- Graduated magna cum laude
St. John Fisher UniversityRochester, NY
Bachelor of Arts from Psychology
09.2017 - 05.2021
University Overview
- Cum Laude Graduate
- President, Sexuality and Gender Alliance
- 2019 Senator of the Year
- Philosophy and Visual/Performing Arts Double Minor
Skills
- Grant management
- Program administration
- Contract negotiation
- Team collaboration
- Compliance monitoring
- Career counseling
- Conducting research
- Data research
- Therapy
- Care planning
- Client records management
- Strong public speaker
Affiliations
- Member, Ontario County Youth Board - Canandaigua, NY (2025-Present)
- Member, Young Adult Activities Board - Wood Library (2021-Present)
- Steward, CSEA Ontario County Union 835 - Canandaigua, NY (2026-Present)
Timeline
Workforce Development Counselor
Ontario County Department of Social Services
02.2025 - Current
Seasonal Heap Clerk
Ontario County Department of Social Services
10.2024 - 02.2025
Community Mental Health Professional - LP
Ontario County Office of Mental Health
05.2023 - 05.2024
Seasonal Heap Clerk
Ontario County, Department of Social Services
10.2022 - 04.2023
Seasonal Human Services Worker
Ontario County, Department of Social Services
05.2022 - 09.2022
Seasonal HEAP Clerk
Ontario County, Department of Social Services
10.2021 - 04.2022
St. John Fisher University
Master of Science from Mental Health Counseling
09.2021 - 05.2023
Seasonal Human Services Worker
Ontario County, Department of Social Services
05.2021 - 09.2021
Seasonal HEAP Clerk
Ontario County, Department of Social Services
10.2020 - 04.2021
Student Aide
Ontario County, Department of Social Services
05.2019 - 08.2019
St. John Fisher University
Bachelor of Arts from Psychology
09.2017 - 05.2021
Library Assisstant
Lavery Library
09.2017 - 12.2020