Rosa Gates
Richmond,TX
Summary
Experienced and patient-oriented pharmacy technician with expertise in medication preparation, filling, and labeling. Proficient in prescription processing and inventory management for seamless operations. Skilled in delivering exceptional customer service by interacting with patients, addressing inquiries, and providing timely updates on prescription fills.
Overview
14
14
years of professional experience
Work History
Pharmacy Technician
Oncology Consultants
Katy, TX
09.2023 - Current
- Intercepted and accurately processed oncology prescriptions in RX30 computer software system; filled and prepared orders for delivery via UPS, USPS or courier.
- Notification of adherence and compliance to physician offices
- Call patients for follow-up after 1 week of starting oral oncolytic
- Initiating and process prior authorization
Pharmacy Technician
AccessHealth
Richmond, TX
02.2019 - 09.2023
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses
- Create reports for monthly new patient intake
- Performed data entry for patient profiles, billing information and prescription orders into QS1 (the pharmacy software system)
- Manage a Patient Assistance Program for eligible patients signing up an average of 8-14 weekly thru the manufacturer
- Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions
- Restocked shelves with new supplies of medications as needed
- Teamed with peers, technicians and pharmacists to prioritize and complete orders.
Lead Pharmacy Technician
Metscript Pharmacy
Sugar Land, TX
08.2010 - 02.2019
- Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system
- Resolved customer complaints in a timely manner while always maintaining professionalism
- Compound and package nonsterile medications
- Filled prescriptions, both electronically and manually
- Managed ordering medications daily from 8 different drug vendors.
Education
High School Diploma -
Lamar Cons. High School
05.2011
Skills
- Proficiency in Microsoft Office
- Efficient Worker
- Problem solving
- Communication
- Leadership
- Workflow Optimization
- Insurance Verification
- Critical Thinker
- Team Player
- Medical Terminology
Personal Information
Title: PHARMACY TECHNICIAN
Languages
Spanish
Native or Bilingual
Timeline
Pharmacy Technician
Oncology Consultants
09.2023 - Current
Pharmacy Technician
AccessHealth
02.2019 - 09.2023
Lead Pharmacy Technician
Metscript Pharmacy
08.2010 - 02.2019
High School Diploma -
Lamar Cons. High School