Summary
Overview
Work History
Education
Skills
Timeline
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Rosa Graves

Yakima,WA

Summary

Hard working licensed phlebotomist with over 15 years of experience and expertise in performing venipuncture and capillary draws on newborn to geriatric patients and PST testing skills. Detail-oriented with exceptional reputation of trust and reliability who works well under pressure. Critical thinking abilities with excellent communication skills between patients, medical staff, and team members. Always eager to learn, give excellent service, and share my knowledge and leadership skills.

Overview

22
22
years of professional experience

Work History

Phlebotomy Technician

Labcorp-PAML
03.2008 - Current
  • Collect blood samples on all ages using vacutainer tubes, syringes, butterfly needles, straight needles, and capillary sticks while easing anxiety.
  • Collect paternity tests, H. pylori breath tests, urine drug screens, biometric screens, donor and specialty kits.
  • Collect payments and maintain specimen and patient logs.
  • Perform waived testing that include; urinalysis, pregnancy tests, flu's, strep-throat, glyco's, wet-mounts, urine microscopy, capillary glucose and INR's.
  • Perform accurate data entry of patients information such as lab orders, billing, and test results.
  • Label transfer tubes and follow exact directions for handling and storing specimens for transport.
  • Protect patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
  • Address questions and concerns to educate patients on collection process and procedures.
  • Train new hires and existing employees as needed.
  • Enter and renew standing orders and other clerical duties.
  • Currently maintain entire PSC inventory.

Certified Nursing Assistant

Yakima Valley Farm Workers Clinic
01.2003 - 03.2008


  • Gathered and prepped all patient medical charts before provider visits to include hospital notes, lab and imaging results.
  • Checked patient vitals such as temperature, blood pressure, pulse, height and weight.
  • Interpreted between providers and Spanish speaking patients.
  • Gave out instructions on collection procedures and follow up appointments.
  • Requested insurance authorizations for referrals to other specialties.
  • Scheduled appointments for patients ranging from doctor visits, imaging, labs, and other send out locations.

Certified Nursing Assistant

Garden Village
09.2001 - 12.2002
  • Answered call lights and supported resident comfort and safety by adjusting bed rails and equipment.
  • Promoted good oral and personal hygiene by aiding residents with shaving, bathing, and teeth brushing.
  • Assisted with feeding and monitored intake to help residents achieve nutritional goals.
  • Attended to residents needs including incontinent care, toileting, transferring, turning and repositioning to prevent pressure sores.
  • Documented all patient care.

Education

Clinical Lab Assistant - Training On The Job

PAML
Yakima, WA
06.2011

Certified Phlebotomist - PBT

ASCP
Online
07.2010

Phlebotomy Certificate - Phlebotomy Course

Yakima Valley Community College
Yakima, WA
02.2008

Skills

  • Excellent customer service and communication skills both written and verbal
  • Bilingual speaking fluent in English and Spanish
  • Attention to detail, fast learner, reliable and flexible
  • Able to work independently, investigate and resolve issues
  • Excellent time management and attendance record
  • Experience in PSC and IOP settings
  • Self motivated and able to multi-task

Timeline

Phlebotomy Technician

Labcorp-PAML
03.2008 - Current

Certified Nursing Assistant

Yakima Valley Farm Workers Clinic
01.2003 - 03.2008

Certified Nursing Assistant

Garden Village
09.2001 - 12.2002

Clinical Lab Assistant - Training On The Job

PAML

Certified Phlebotomist - PBT

ASCP

Phlebotomy Certificate - Phlebotomy Course

Yakima Valley Community College

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Rosa Graves