Rosa Harris
Montgomery
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Experienced professional with a strong background in technology-related roles. Proficient in software development, system administration, and technical support. Skilled in problem-solving and optimizing performance. Capable of managing projects and collaborating effectively with teams. Committed to continuous learning and staying current with industry trends to contribute to organizational success.
Overview
15
15
years of professional experience
Work History
Housekeeper
Fairfeild inn and suites by Marriott
Montgomery
08.2023 - 06.2024
- Inspected guest rooms after cleaning to ensure they were presentable.
- Replenished supplies such as drinking glasses and coffee cups in guest rooms.
- Changed bed linens and towels, tidied up rooms.
Cinnabon
Flying J Travel Center
Hope Hull
07.2021 - 08.2023
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
Assistant Manager
Circle K
Montgomery
06.2016 - 06.2020
- Established processes for monitoring customer satisfaction levels.
- Collaborated with management on developing strategic plans for achieving business goals.
- Coordinated with other departments to ensure smooth flow of operations.
Cashier
Jacks Restaurant And Bar
Montgomery
05.2012 - 05.2016
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Conducted price checks for special orders or discounts as requested by customers.
- Processed returns and exchanges of merchandise in accordance with store policies.
Security Officer
North Atlantic Security
Montgomery
04.2009 - 04.2012
- Provided assistance to other departments as needed such as deliveries from vendors or contractors.
- Provided escorts for visitors as needed throughout the facility.
- Monitored surveillance cameras and responded to suspicious activity.
- Maintained accurate logs of all security related activities.
Education
High School Diploma -
Menifee County High School
Frenchburg, KY02-2008
Skills
- Guest Relations
- Infection
- Ergonomics and safety training
- Residential Cleaning
- Supply Inventory Management
- Customer Service
- Window Cleaning
- Computer skills
- Leadership
- Great teamwork
- Planning
- Google Drive
- Clerical Support
- Written Communication
- Social Perceptiveness
Timeline
Housekeeper
Fairfeild inn and suites by Marriott
08.2023 - 06.2024
Cinnabon
Flying J Travel Center
07.2021 - 08.2023
Assistant Manager
Circle K
06.2016 - 06.2020
Cashier
Jacks Restaurant And Bar
05.2012 - 05.2016
Security Officer
North Atlantic Security
04.2009 - 04.2012
High School Diploma -
Menifee County High School