Rosa Hernandez
Arlington,TX
Summary
Skilled Dental Assistant with 15years of experience and success providing chair-side assistance to dental hygienists and dentists in fast-paced dental offices. Accurate when preparing equipment and materials for treatment, taking radiographs and educating patients. Clear communicator driven to produce ideal patient outcomes. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Lead Registered Dental Assistant
MacArthur Park Dentistry
Irving, TX
05.2018 - Current
- Implemented staff scheduling procedures to provide full coverage, supporting organizational needs.
- Organized supply purchases, equipment upgrades and operating expenses.
- Implemented efficient systems for tracking inventory levels of necessary supplies and equipment.
- Reviewed patient records for accuracy and completeness prior to treatment.
- Performed administrative duties such as scheduling appointments, answering telephones and updating patient records.
- Provided chair-side assistance during dental examinations and procedures to boost efficiency and calm nervous patients.
- Built loyal patient following and retained return patients by providing empathetic and caring service.
- Assisted dentist with completing procedures.
- Collaborated with other members of healthcare team in order to provide quality care for patients undergoing surgery.
- Assisted in the preparation of materials used in the fabrication of prosthodontic appliances such as dentures or crowns and bridges.
Dental Front Office Receptionist
Ideal Dental University Park
Euless, TX
02.2015 - 04.2018
- Greeted and welcomed patients in a friendly and professional manner.
- Verified patient information to ensure accuracy of records.
- Checked patients in and out, verified insurance and collected co-pays to keep business administrative and financial records current.
- Answered phone calls, scheduled appointments and verified patient insurance coverage.
- Assisted with the preparation of documents such as medical histories, insurance forms and consent forms.
- Performed clerical duties such as photocopying, faxing, scanning and mailing documents when necessary.
- Ensured HIPAA compliance while handling confidential patient information.
- Educated patients about post-operative and at-home care for optimal outcomes.
- Scheduled cleanings and dental appointments for patients using appointment software.
- Demonstrated proficiencies in telephone, e-mail, fax, and front-desk reception within high-volume environment.
Education
Dental Assisting
University Health Science Center
San Antonio, TX05-2010
High School Diploma -
RL Turner High School
Carrollton, TX05-2009
Skills
- Patient Schedule Management
- Appointment Scheduling
- Oral Surgery
- Strong Manual Dexterity
- HIPAA Compliance
- Insurance Verification
- OSHA Regulations
- Patient Care Management
- Electronic Charting
- Payment Processing
- True Problem-Solver
- Customer Support
- Problem-Solving
- Reliability
- Team Building
- Multitasking
- Positive Attitude
- Teamwork and Collaboration
- Professional Demeanor
Affiliations
volunteers at Mission Arlington twice a month, to help take impressions , helping fabricate dentures for patient that can't afford dentures. That require help from the government.
Certification
- Radiology license
- Registered Dental assistant
Languages
English
Professional
Spanish
Professional
Timeline
Lead Registered Dental Assistant
MacArthur Park Dentistry
05.2018 - Current
Dental Front Office Receptionist
Ideal Dental University Park
02.2015 - 04.2018
Dental Assisting
University Health Science Center
High School Diploma -
RL Turner High School
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