Summary
Overview
Work History
Education
Skills
Timeline
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Rosa Gonzalez

Herriman ,It

Summary

Dynamic and detail-oriented professional with a proven track record at FlexTech, adept at diagnosing and repairing complex machinery and training peers. Excelled in customer service and multitasking across roles, enhancing team productivity and customer satisfaction. Skilled in handling secure transactions and maintaining safety, demonstrating exceptional organizational abilities under pressure.

Overview

4
4
years of professional experience

Work History

Technician

FlexTech
03.2024 - 09.2024
  • Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
  • Trained new technicians on standard operating procedures, ensuring consistency across the team.
  • Maintained strong focus on safety and efficiency to provide comprehensive support to personnel performing skilled repairs.
  • Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.

Picker Packer

Sephora USA
02.2023 - 03.2024
  • Used tree climbing equipment, harnesses and boot spikes to remove branches from powerlines and areas near powerlines.
  • Collaborated with team members to optimize picking routes, increasing overall productivity and minimizing delays.
  • Provided training for new employees on proper use of cherry picker equipment, fostering a skilled workforce.
  • Utilized tools such as chainsaws, pole saws and other tree clearing equipment in elevated positions and near high voltage powerlines.

Cashier

Beto’s
03.2022 - 10.2022
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Answered questions about store policies and addressed customer concerns.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Helped customers complete purchases, locate items, and join reward programs.

Cashier

Rancheritos
11.2020 - 03.2022
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Worked flexible schedule and extra shifts to meet business needs.

Education

Granger High
West Valley City, UT
06.2006

Skills

  • Attention to detail
  • Customer service
  • Works Well Under Pressure
  • Multitasking and organization

Timeline

Technician

FlexTech
03.2024 - 09.2024

Picker Packer

Sephora USA
02.2023 - 03.2024

Cashier

Beto’s
03.2022 - 10.2022

Cashier

Rancheritos
11.2020 - 03.2022

Granger High

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Rosa Gonzalez