Rosa I Rodriguez
DPO
Summary
As a Human Resources Assistant, my primary objective is to support the functioning of our office and work with staff in ensuring excellent customer service. I am to create a positive and productive work environment by communicating with fellow team members on how to succeed on our office goals as well as sharing my skills and experience in the office atmosphere.
Overview
46
46
years of professional experience
Work History
Administrative Clerk
US Embassy Bogota Colombia
02.2026 - Current
- Escorted foreign embassy employees to classified section for diplomatic operations.
- Coordinated scheduling for embassy escorting.
- Maintained top secret clearance for access to classified sections of the embassy.
- Performed escorts ensuring compliance with regulations and protocols.
Human Resources Clerk
US Embassy Bogota
02.2022 - Current
- Administrative Duties 60%
- Greets and assists visitors and callers to the HR Office, and escorts visitors as needed. Provides helpful response to customers’ queries, either by giving guidance or referring them to other staff within the Human Resources Office.
- Assists the Human Resources Office by receiving, stamping, distributing, controlling and filing legal documents involving courts, labor or other tribunals in the instructed folders.
- Serves as the Main Timekeeper for the Human Resources Office and liaises with the FMC Team as needed for the Time & Attendance - Bi-weekly reporting to Payroll.
- Prepares certificates of employment and certifications for USDH and LE Staff per request.
- Confirms data on behalf of employees when requested (e.g. by banks, financial entities, for loans and real estate purchases)
- Prepares Income certifications for tax purposes to all LE Staff once per year.
- Archiving Diplomatic Notes for the Visas and Accreditation Team. Shared Drive Folder Management.
- Receives and sends correspondence via DPO, Pouch, and FedEx.
- Serves as travel arranger for Human Resources personnel.
- Drafts management notices, letters, memoranda, cables and other HR correspondence for clearance.
- Prepares and sends notification to the Mission community regarding an LE Staff bereavement along with the embassy’s condolences.
- Prepares, submits and follows up HR requests placed through ARIBA and/or My Services, ensuring that goods and services are received in a timely manner in the section.
- Maintains bulletin boards including office notices and other HR announcements and updates to the HR SharePoint site.
- Prepares own position, and supports the update of other positions, Standard Operation Procedures (SOPs). Prepares and submits security access requests as required.
- Escorts candidates for administration of recruitment testing and interviews updating the appropriate logs as required.
- Acts as the Subject Matter expert for the HR section on the use of the My Services platform.
- Responsible for keeping the storage/filing room organized for easy access.
- Monitors/Administers BogotaHRO@state.gov mailbox.
- Maintains LE Staff Warden and Emergency locator databases.
- Assistance to the Human Resources Officers and the HR Specialists 25%
- Assists the HROs and HR Specialists as needed.
- Administers calendar/schedule for the HROs and HR Specialists preparing agenda items for meetings.
- Assists with logistics for HR Office held events.
- HRO Team Calendar Management.
- Assists with Recruitment Team outreach.
- Translations 15%
- Translates documents of technical nature that involve complex terminology from Spanish into English and vice versa, including but not limited to, lawsuits, appeals, child support issues, right to petition, tutelas, Dip Notes received from MFA, MGT notices, letters received from external parties, briefing notes, disciplinary actions, etc.
- Prepares purchase requests, when required, for more advanced or technical translations and works with translation vendors to follow-up on requests.
- Maintains contacts and liaise with local translation services to ensure that the embassy has available written and simultaneous verbal translation services, as needed.
- Serves as back up for Post Profile, Post Report and other reports or MNs as necessary.
Teletype Clerical Assistant II
City of San Diego Police Dep.
11.2019 - 02.2021
- Communications- Answer calls from public reporting car theft, missing person, runaways, missing vehicles, take report from tow companies, police officer reports- stolen vehicle, missing person, runaways, traffic infractions with weapons on vehicle or DUI. Retrieve citation records for officers.
Bi-Lingual Library Clerk
City of San Diego Public Library
04.1980 - 11.2019
- Register and issue library cards to patrons;
- Check library books and materials in and out using an automated on-line circulation system;
- Answer routine questions regarding the location and use of library facilities and resources as well as basic reference questions;
- Explains general library policies and procedures to library patrons and assists them in using automated catalog system;
- Prepares memorandums, and other reports and correspondence;
- Compiles statistics and maintains record and files related to library services and activities;
- Determines the availability of books in other agencies, materials requested by patrons and other libraries;
- Requests books from other agencies for patrons;
- Receives and processes new books, periodicals and other library materials, determine collection status/condition during inventory.
- Searches data bases for bibliographic records and enters cataloging data for books into an automated catalog system
- Enters and deletes book information from a automated circulation system, collection inventory.
- Orders supplies and processes mail;
- Troubleshoots patron computer use problems;
- Supervises branch or section in absence of professional Librarians or Library Assistants;
- Assists Librarians with complex administrative projects;
- Makes collection suggestions to librarians based on patron requests or report reviews;
- Conducts patron training on all electronic technologies including the internet, resume worker, research databases and computerized word processing;
- Leads the work of subordinate clerical personnel.
- Volunteer Coordinator at Oak Park Branch. Work with friends in arranging program related displays and create seasonal and or holiday displays. In charge of crafts program and Basic Spanish class.
- Currently working at It Can! Center at the Central Library, assist patrons with disabilities with computer access and the Customer Service desk of the San Diego Public Library. Assist other sections in translating to Spanish language.
Education
BA of Science in Business Management - Business Management
University of Pheonix
San Diego06-2004
Skills
- Successfully completed FEMA/US Department of Homeland Security/IS-100 Introduction to Incident Command System, I-100 Info People Training-Customer Service MS-Word, MS Power Point/Presentations, MS Excel, MS Office Publishers ASL-American Sign Language, Cybersecurity Awareness Course Avanti Language School English/Spanish Test Records Management Course Protecting Personally Identifiable Information Course Preventing Harassment Course No Fear Act Training Top Secret Clearance Public Trust Clearance
Avanti Language scores
English 100%
Spanish 100%
Timeline
Administrative Clerk
US Embassy Bogota Colombia
02.2026 - Current
Human Resources Clerk
US Embassy Bogota
02.2022 - Current
Teletype Clerical Assistant II
City of San Diego Police Dep.
11.2019 - 02.2021
Bi-Lingual Library Clerk
City of San Diego Public Library
04.1980 - 11.2019
BA of Science in Business Management - Business Management
University of Pheonix