Rosa Jaimes
Dixon,IL
Summary
Offering strong interpersonal skills and passion for creating high-quality coffee experiences, ready to learn and develop within this dynamic environment. Brings understanding of customer service excellence and effective communication, ensuring smooth daily operations and customer satisfaction. Ready to use and develop organizational skills and team leadership abilities in a Shift Supervisor role.
Overview
2
2
years of professional experience
Work History
Barista
Starbucks
Dixon, IL
07.2024 - Current
- Prepared and served high-quality beverages adhering to Starbucks standards.
- Learned to adapt to a fast-paced and changing environment.
- Provided exceptional customer service, providing personal connections with customers.
- Maintained the cleanliness and organization of workstations to comply with health regulations.
- Observed team performance, providing feedback to improve service quality and efficiency.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Taught proper procedures and strategies for success to new employees.
- Trained new employees in groups and in one-on-one scenarios.
- Customized training strategies based on individual barista knowledge, experience, and strengths.
Education
Bachelors of Business - Marketing
Arizona State University
Tempe, AZ05-2029
Skills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
- Problem-solving
- Cash handling
- Fluent in English and Spanish
- Effective communication
- Adaptable and Efficient
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Barista
Starbucks
07.2024 - Current
Bachelors of Business - Marketing
Arizona State University