rosa James
Grand prairie,Texas
Summary
I graduated from Bowie High School and earned a softball scholarship. I played two years and came back home to help my family. I am still in school and I also coach on the weekends. I am very family oriented and I would like to say I am easy going. I am always willing to help where I am needed
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Overview
4
4
years of professional experience
Work History
Waitress/Trainer/Host
Vidorra
Grand Prairie, TX
10.2023 - Current
- Developed strong communication skills by effectively conveying information between kitchen staff, management, and waitstaff.
- Improved customer satisfaction by providing exceptional service and addressing guest concerns promptly.
- Maintained consistent customer satisfaction rates through attentive listening skills and prompt issue resolution when necessary.
- Provided support during high volume periods by efficiently managing multiple tables simultaneously without compromising service quality.
Medical Office Assistant
Clinicas Mi Doctor
07.2020 - Current
- Scheduling appointments, cash handling, filing claims, and greeting patients
Waitress
Mezcal Sports Bar And Grill
Arlington, TX
06.2021 - 07.2023
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
Education
Paralegal
Arlington Career Institute
Grand Prairie, TXcriminal justice -
Sterling college
High school deploma -
Bowie high shcool
Criminal justice -
TCC-Southeast compus
06.2024
Skills
- Great customer service
- Great time management
- Very dependable and a hard worker
- Good with numbers
- Computer savvy
Activities
Growing up I played softball until I finished my two years at sterling college. My passion is to help people so for right now I coach a 14 and under travel ball team that helps young girls make it to the next level and help pay for college off of a softball scholarship if they do not have the financial ability to do so.
Timeline
Waitress/Trainer/Host
Vidorra
10.2023 - Current
Waitress
Mezcal Sports Bar And Grill
06.2021 - 07.2023
Medical Office Assistant
Clinicas Mi Doctor
07.2020 - Current
Paralegal
Arlington Career Institute
criminal justice -
Sterling college
High school deploma -
Bowie high shcool
Criminal justice -
TCC-Southeast compus