Summary
Overview
Work History
Education
Skills
Hobbies
Languages
Timeline
Generic

Rosa Martinez

Los Angeles,CA

Summary

Experienced Customer Service Team Member bringing outstanding performance working with others to meet common goals. Familiar with project management and workflow optimization. Eager to bring knowledge to support business and customer needs.

Overview

2
2
years of professional experience

Work History

Family Babysitter

Family Member
04.2023 - Current
  • Prepared healthy snacks and meals.
  • Picking them up from school
  • Bathing,Dressing & Diaper changing
  • Created an enjoyable atmosphere during babysitting through reading books, games, and music.
  • Organized and cleaned home after activities by picking up toys and putting everything back in place.
  • Assisted with homework assignments and projects for school.
  • Enhanced their well-being by providing a safe and nurturing environment.
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Get paid every 2weeks

Service Desk/Customer Service

Home Depot
12.2021 - 09.2023
  • Trained New Team Members
  • Worked in different departments (Pro Desk, Plumbing, Lumber, Garden & Electrical)
  • Enhanced customer satisfaction by promptly addressing and resolving service inquiries.
  • Online orders/Deliveries, Returns, Rentals, Payments, Membership signups, Orderup payments, Answer/Make phone calls, Pickups/Curbside, Locate Items for customers, Reprint Receipts, Push items back to their departments or to Receiving
  • Demonstrated excellent multitasking skills by juggling multiple tasks simultaneously while maintaining attention to detail and accuracy.

Seasonal Cashier

Target
10.2022 - 04.2023


  • Welcomed customers
  • Helped customers with their carts by taking it to their cars
  • Worked flexible schedule and extra shifts.
  • Operated cash register for cash, check, and debit/credit card transactions.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Restocked and organized merchandise in front lanes.
  • Supervised self-checkout & Unlock items for customers

Education

High School Diploma -

Los Angeles School Of Global Studies
322 Lucas Ave, Los Angeles, CA 90017
06.2021

Skills

  • Reliability
  • Written & Oral communication
  • Flexible
  • Bilingual (English & Spanish)
  • Teamwork
  • Problem-Solving
  • Infant care experience
  • Relationship Building
  • Multi Tasking & Prioritize
  • Active Listening
  • Critical Thinking
  • Customer Service
  • Work Ethic and Integrity
  • Patience and Empathy

Hobbies

  • Photography
  • Painting & Drawing
  • Hiking
  • Reading Books
  • Running

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Family Babysitter

Family Member
04.2023 - Current

Seasonal Cashier

Target
10.2022 - 04.2023

Service Desk/Customer Service

Home Depot
12.2021 - 09.2023

High School Diploma -

Los Angeles School Of Global Studies

Similar Profiles

CREATE PROFILE
Rosa Martinez