Rosa Matos
Orlando,FL
Summary
Hard-working and dedicated individual who is quick to implement new software, company policies , and administrative practices. Seeking to leverage my passion for customer service, organizational skills, to always provide patient satisfaction.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Insurance Verification /Patient Representative Coordinator
Sanitas Medical Center
Kissimmee, USA
05.2023 - Current
- Assisted with scheduling appointments, registering new patients, and checking inpatient appointments using (ECW) electronic medical record system
- Directed patient flow during practice hours, minimizing patient wait time
- Overall responsibility to ensure that the patient health care benefits are covered for procedures, prior to patient appointment
Life Insurance Agent
The Insurance Marketplace Agency
Orlando, USA
10.2019 - 04.2023
- Help insurance companies generate new business by contacting potential customers and selling one or more types of policies
- Network with potential customers
- Educate customers on each type of insurance coverage and make recommendations based on their needs
Skills
- EClinicalWorks
- EMR Systems
- Medical Scheduling
- Insurance Verification
- Insurance Sales
- Sales
- Communication skills
- Organizational skills
- Inside sales
- ICD coding
- HIPAA
- Aviation
- Analysis skills
- Time management
- Bilingual
- Phone etiquette
- Medicare
- Clinic
Certification
- Life & Health Insurance License
- Life Insurance License
Timeline
Insurance Verification /Patient Representative Coordinator
Sanitas Medical Center
05.2023 - Current
Life Insurance Agent
The Insurance Marketplace Agency
10.2019 - 04.2023
- Life & Health Insurance License
- Life Insurance License