Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Rosa Milena

Miami Gardens,FL

Summary

With a proven track record at La Hormiga de Oro, I excel in buffet setup and delivering exceptional customer service, enhancing dining experiences through meticulous food presentation and efficient beverage station servicing. My leadership in coordinating catering services for events showcases my ability to manage and exceed expectations, embodying professionalism and a keen eye for food safety.

Overview

Work History

Buffet Server

La Hormiga de Oro
Miami, FL
11.2024 - Current
  • Set up buffet tables with food, beverages, plates, utensils, napkins, and condiments.
  • Demonstrated excellent customer service skills while interacting with guests.
  • Communicated with other restaurant staff members regarding customer complaints or requests.
  • Provided table service to guests by refilling drinks and clearing dishes.
  • Assisted in preparing foods for the buffet line such as cutting vegetables or slicing meats.
  • Completed cashier duties such as taking payments from customers using point-of-sale systems.

Waitress Supervisor

EE Batmitzvah FOH BOH
Miami, FL
10.2024 - 11.2024
  • Assisted bartenders when needed during peak hours or when short staffed.
  • Resolved customer complaints in a timely manner with professionalism.
  • Coordinated catering services for special events such as weddings or corporate functions.
  • Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.

Buffet Server

Fritanga el chele
Miami, FL
08.2024 - 09.2024
  • Demonstrated excellent customer service skills while interacting with guests.
  • Communicated with other restaurant staff members regarding customer complaints or requests.
  • Provided table service to guests by refilling drinks and clearing dishes.
  • Completed cashier duties such as taking payments from customers using point-of-sale systems.
  • Coordinated with kitchen personnel to ensure timely delivery of meals to buffet area.

Education

High School Diploma -

UNIVERSIDAD NACIONAL AUTONOMA
Nicaragua
12-2022

Skills

  • Menu design
  • Beverage station servicing
  • Excellent customer service
  • Food presentation
  • Food safety
  • Condiment restocking
  • Wine service
  • Professional appearance
  • Banquet preparation
  • Dining area maintenance
  • Buffet setup

Languages

English
Professional

Timeline

Buffet Server

La Hormiga de Oro
11.2024 - Current

Waitress Supervisor

EE Batmitzvah FOH BOH
10.2024 - 11.2024

Buffet Server

Fritanga el chele
08.2024 - 09.2024

High School Diploma -

UNIVERSIDAD NACIONAL AUTONOMA
Rosa Milena