Rosa Nino
Waco
Summary
Results-driven QA Manager known for high productivity and efficient task completion. Specialize in test automation, process improvement, and risk management. Excel in leadership, communication, and problem-solving to ensure quality standards are exceeded.
Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
21
21
years of professional experience
1994
1994
years of post-secondary education
Work History
QA SUPERVISOR
Pilgrims Pride JBS
Waco
12.2007 - 06.2025
- Developed and implemented comprehensive quality assurance strategies and procedures.
- Led cross-functional teams to ensure compliance with industry standards.
- Conducted regular audits to assess quality control processes and practices.
- Collaborated with product development teams to identify quality improvement opportunities.
- Analyzed test results to identify trends and areas for enhancement.
- Provided regular performance reviews for QA staff members and identified areas requiring further training.
- Managed daily activities of QA personnel such as setting goals, providing guidance and assigning tasks.
- Evaluated effectiveness of existing Quality Assurance processes and implemented corrective actions where needed.
- Reviewed and updated quality assurance policies and procedures.
- Managed company onboarding processes, interviewing, and selecting new quality assurance personnel.
- Trained and mentored quality assurance staff, enhancing their skills and knowledge in quality standards and best practices.
- Collaborated with R&D teams to establish quality criteria for new products, ensuring design for quality and manufacturability.
Manager
Cat fish king
Waco
04.2004 - 11.2007
- Supervised daily operations of restaurant to ensure efficient service delivery.
- Managed staff scheduling to optimize workforce and meet customer demands.
- Coordinated training programs for new employees to enhance service skills.
- Implemented customer feedback systems to improve dining experience and satisfaction.
- Facilitated communication between kitchen and front-of-house staff for smooth operations.
- Ensured compliance with health and safety regulations in all restaurant activities.
- Monitored staff performance and addressed issues.
- Recruited and hired qualified candidates to fill open positions.
- Led team meetings and one-on-one coaching sessions to continuously improve performance.
- Led a team of XX employees, ensuring high productivity and excellent customer service.
- Scheduled interviews for potential candidates and conducted reference checks prior to hire.
Education
La Vega High School
Waco, TexasSkills
- Quality assurance
- Test planning
- Data analysis
- Process improvement
- Team leadership
- Employee training
- Audit management
- Training and mentoring
- Cross-functional team leadership
- Team building and motivation
- Quality testing
- Goals setting
- QA documentation
- Personnel training
- Budgeting and cost control
- Resource allocation and scheduling
- Problem solving
Languages
English
Native/ Bilingual
References
References available upon request.
Timeline
QA SUPERVISOR
Pilgrims Pride JBS
12.2007 - 06.2025
Manager
Cat fish king
04.2004 - 11.2007
La Vega High School