Rosa Osorio
El Paso,Texas
Summary
Professional in healthcare with solid experience in clinical and administrative duties. Skilled in patient care, medical procedures, and electronic health records. Strong focus on teamwork, adaptability, and delivering high-quality results. Reliable in fast-paced environments and adept at supporting medical staff and patients effectively.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Medical Assistant
HCA Healthcare
El Paso, TX
02.2022 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
- Facilitated positive patient experience, greeting patients warmly and providing clear directions within clinic.
- Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
- Conducted patient follow-up calls to monitor treatment progress and answer any questions.
Medical Assistant/Surgery scheduler
Capital Women's Care
Fairfax, Virginia
03.2008 - 06.2021
- Maintain and follow standard quality, safety, environmental and infection control policies and procedures.
- Manage surgery services, including planning, scheduling and coordination, determination of procedures, and procurement of supplies and equipment.
- Prepare rooms, sterile instruments, equipment, or supplies and ensure that stock of supplies is maintained.
- Set up, clean, and maintain laboratory equipment.
- Clean and sterilize instruments and dispose of contaminated supplies.
- Inventory and order medical, lab, or office supplies or equipment.
- Collect, record, and maintain patient information, such as medical history, reports, examination results including lists of medications taken by individual patients.
- Record patients' medical information and vital signs.
- Show patients to examination rooms and prepare them for the physician.
- Help physicians examine and treat patients, handing them instruments or materials.
- Clean and sanitize patient rooms, bathrooms, examination rooms, or other patient areas.
- Collect blood, tissue, or other laboratory specimens, log the specimens, and prepare them for testing.
- Performs patient callbacks as delegated and follows up on patient compliance
- Explain treatment procedures, medications, diets, or physicians' instructions to patients.
- Retrieve patient medical records for physicians, or other medical personnel.
- Establish work schedules and assignments for staff, according to workload.
- Perform other administrative duties as directed
Medical Receptionist
Landmark Chiropractor
Alexandria, Virginia
02.2007 - 03.2008
- Perform general office duties, such as answering telephones, taking dictation, or completing insurance forms.
- Make copies, prepare and send faxes. File documents in medical records.
- Verify insurance coverage with policy holder’s insurance company.
- Greet and log in patients arriving at office or clinic.
- Schedule appointments for patients.
- Keep financial records or perform other bookkeeping duties, such as handling credit or collections or mailing monthly statements to patients.
- Protect the security of medical records to ensure that confidentiality is maintained.
- Contact medical facilities or departments to schedule patients for tests or admission.
- Provides translation between Spanish speaking English patients and officer personnel.
Education
GED - undefined
Woodson High School
Fairfax, Virginia01.2007
Skills
- Outstanding filing and organizational skills
- CPR/BLS Certified
- Bilingual (Spanish/English)
- Electronic Medical Records/Data entry
- Customer service
- Patient scheduling
- HIPAA compliance
- Vital sign monitoring
- Specimens collection and processing
- Sterile technique
- OB/GYN procedures
- Medical terminology knowledge
Certification
- CCMA - Certified Clinical Medical Assistant
Timeline
Medical Assistant
HCA Healthcare
02.2022 - Current
Medical Assistant/Surgery scheduler
Capital Women's Care
03.2008 - 06.2021
Medical Receptionist
Landmark Chiropractor
02.2007 - 03.2008
GED - undefined
Woodson High School