Rosa Peralta
New York,NY
Summary
Dynamic Customer Service Associate with proven expertise at Supermarket, excelling in cash handling and bilingual communication. Recognized for resolving customer concerns with professionalism and efficiency in fast-paced environments. Adept at multitasking and data management, consistently enhancing customer satisfaction and support. Passionate about delivering exceptional service and fostering positive customer experiences.
Overview
7
7
years of professional experience
Work History
Customer Service Associate / Cashier
Supermarket
New York
01.2019 - Current
- I assisted over 100 customers daily, delivering fast and friendly service.
- Processed cash and card payments with 100% accuracy and attention to detail.
- Resolved customer inquiries and concerns with professionalism, improving satisfaction.
- Adapted quickly to fast-paced store operations and shifting priorities.
- Provided bilingual support (English/Spanish) to assist diverse customers.
Education
High School Diploma -
New York
Richmond Hill, NY06-2022
Skills
- Customer service and support
- Virtual assistance
- Call and chat handling
- Data entry and management
- Time management
- Multitasking abilities
- Basic computer proficiency
- Cash handling skills
- Bilingual communication
Languages
- English
- Spanish
Timeline
Customer Service Associate / Cashier
Supermarket
01.2019 - Current
High School Diploma -
New York