Rosa Perea
Napa,CA
Summary
Project Coordinator II, with 5 + years of experience on clinical trials. Provides support and acts as the lead for site related issues. Presents and conducts client facing projects. Assist on process improvements. Ability to manage multiple concurrent deadlines. Capability to correctly analyze a problem and work on implementing a solution. Ensures: timely study deliverables by meeting quality standards, project documentation is complete, accurate and up-to date. Versatile, with background successfully executing diverse project tasks to meet deadlines. Highly skilled at communicating with colleagues, monitoring status and achieving key milestones. Enthusiastic problem solver and talented team player with superior planning and decision-making skills. Talented Project Coordinator focused on promoting team adaptability and cohesion. Meticulous attention to detail and successful track record of accomplishing projects on time and within budget constraints. Knowledgeable about planning and executing new projects.
Overview
10
10
years of professional experience
Work History
Project Coordinator II
WCG Clinical Research Soltuions
04.2023 - Current
- Prepared meeting agendas and minutes for distribution and record keeping
- Presents and conduct projects external client facing projects
- Evaluated company documentation to verify alignment with regulatory requirements
- Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments
- Successfully trained team with 15+ members
- Established rapport and engaged with stakeholders to build lasting professional relationships.
- Assisted with onboarding newly hired staff members and coached on task prioritization.
- Provided input and feedback on departmental initiatives, directives and strategies to contribute to project success.
- Maintained open communication by presenting regular updates on project status to customers.
- Facilitated workshops to collect project requirements and user feedback.
Project Coordinator
WCG Clinical Research Solutions
07.2020 - 03.2023
- Provides support and acts as lead for Site Management projects.
- Guides site raters through MA-PP training process from initial rater qualification to training completion.
- Provides quality customer service and assists in assuring that projects are delivered on time and according to client expectations.
- Managed competing demands and professionally adapted to frequent change, delays and unexpected events
- Liaised between departments to facilitate communication and keep appropriate parties updated on project developments
- Kept corporate and client information confidential, adhering to data safety measures
- Provided input and feedback on departmental initiatives, directives and strategies to contribute to project success
Site Services Coordinator II
WCG Clinical Research Solutions
05.2019 - 07.2020
- Provides real-time assistance in scheduling study visits with clinical trial sites using online scheduling tool or manual process
- Coordinate remote interviews with MA-PP clinicians
- Track issues and resolutions through issue tracking system.
- Assessed customer needs and developed solutions to meet needs
- Developed productive working relationships with sites
- Organized ongoing maintenance schedules to boost system performance
- Managed over 50 customer calls per day.
Site Services Coordinator
WCG Clinical Research Solutions
03.2018 - 05.2019
- Work in fast-paced environment and successfully prioritize multiple work requests and/or projects simultaneously
- Ensure timely submission of documentation and troubleshoot and/or escalate technical issues impacting submission of documentation in timely manner.
- Prepared reports on service performance metrics and key indicators for management review.
- Organized ongoing schedules to boost teams prodictuvity.
Regional Project Manager
ProPhase
05.2017 - 02.2018
- Managed clinicians while providing real-time assistance in clinical trial sites for Mexico, Brazil, Canada and US
- Guaranteeing timely submission of documentation and assisting with entry of study source data into electronic data capture (EDC) system.
- Reported regularly to managers on project progress and technical problems
- Planned and oversaw work assignments and schedules for clinical support areas to meet daily operational needs.
- Supervised and managed daily activities of clinical team consisting of 10 physicians, nurses, and support staff.
Event and Social Media Planner
Masia de Xamandreu
09.2013 - 01.2016
- Coordinated up to 5 events at same time
- Developed innovative product solutions grounded in clear understanding of customer needs
- Handled client-facing business opportunities, developing media content plans for third parties.
- Developed presentations, execution plans and tracking metrics for each campaign.
- Coordinated with participating vendors during event planning.
- Managed event logistics and operations.
- Performed event coordination for larger parties up to one thousand
- Established working relationships with clients by organizing various events.
- Performed face-to-face meetings to finalize contract for services and event details.
Education
Strategic Marketing 2.0 - Sales And Marketing Education
UC Berkeley Extension
San Francisco, CA12.2012
Business Communication Writing And Speaking - International Marketing
UC Berkeley Extension
San Francisco, CA10.2012
Customer Service Skills - Customer Service Management
San Francisco City College
San Francisco, CA05.2012
Bachelor's Degree - Advertising and Public Relations
Cardenal Herrera CEU
Valencia, Spain07.2010
Skills
- Verbal and Written Communication
- Project Proposals
- System Optimization
- Administrative Duties
- Project Organization
- Clinical trials and research
- Project finance
- Public speaking
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Project Coordinator II
WCG Clinical Research Soltuions
04.2023 - Current
Project Coordinator
WCG Clinical Research Solutions
07.2020 - 03.2023
Site Services Coordinator II
WCG Clinical Research Solutions
05.2019 - 07.2020
Site Services Coordinator
WCG Clinical Research Solutions
03.2018 - 05.2019
Regional Project Manager
ProPhase
05.2017 - 02.2018
Event and Social Media Planner
Masia de Xamandreu
09.2013 - 01.2016
Strategic Marketing 2.0 - Sales And Marketing Education
UC Berkeley Extension
Business Communication Writing And Speaking - International Marketing
UC Berkeley Extension
Customer Service Skills - Customer Service Management
San Francisco City College
Bachelor's Degree - Advertising and Public Relations
Cardenal Herrera CEU
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