Rosa Ramirez
Mesquite,NM
Summary
Hard working Eligibility Interviewer with strong administrative abilities and expertise to handle interviews in a short period of time.
Self-motivated multitasker with 18+ years career in childcare service field.
Thrive at collaborating with team members and supervisors
Telephone etiquette
Strong organizational skills
Strong computer skills
Overview
26
26
years of professional experience
Work History
Canvasser
Empowerment Congress
03.2025 - 10.2025
- Conducted door-to-door outreach to engage community members and raise awareness of initiatives.
- Assisted in organizing and executing local campaigns to promote public participation in issues of concern.
- Made public representation at city hall regarding water concerns.
Recruiting Assistant
US Census Bureau
10.2019 - 10.2020
- Meet with county and educational officers and join other agencies to host job fairs. Post jobs on social media. Explain application process and assist applicants fill out online applications.
- Work closely with partnership specialists and meet with local, county and state officials to support field operations.
- Assist with hiring process with onboarding orientation and paperwork. Fingerprint take photographs to prospects in order to assist the background unit. Answer phones and give visitors temporary visitor passes.
- Assist administrative team answer phones, check for qualified employment candidates, enter payroll, set training rooms, request new employees as approved by management.
- Also collaborate as a runner to do same day delivery of urgent strict confidential information.
Bilingual Interpreter
Language Line Solutions
02.2019 - 03.2019
- Translate Spanish speeches and conversations to English and viceversa in real-time.
- Interpreted and translated all information in target language precisely ensuring data confidentiality.
- Listened to speakers and interpreted words into the target language.
- Required minimal oversight to complete job tasks, meeting all deadlines and goals.
Administrative Assistant
DM Dickason
07.2018 - 02.2019
- Worked with different agencies assisting in the administrative day to day needs.
- Greeted clients and answered questions or took copies of documents.
- Answered incoming calls and directed messages to the correct party.
- Filed and retrieved documents, introducing more efficient filing system adopted by company.
- Oversaw appointment scheduling and calendar maintenance for members team.
- Updated office calendar with new meetings, events and appointments to avoid overbooking.
- Maintained an efficient office environment by skillfully routing incoming and outgoing mail.
Licensed Childcare Provider
Childcare Provider
08.2017 - 03.2018
- Maintained the safety and security of every child under care by closely monitoring movements and behaviors.
- Prepared healthy meals and snacks, following preferred diets approved Food and Nutrition Program State of NM.
- Engaged children with fun crafts such as painting and drawing to expand creative abilities.
- Worked with FOCUS administrators to develop and improve lesson plans, capitalizing on learning opportunities and incorporating new strategies.
- Documented the daily activities, attendance and other information for every child to update facility records and parent review.
Eligibility Specialist
La Clinica De Familia
06.2015 - 01.2017
- Determine client's eligibility for the Medicaid and Obama Care medical insurance by using the YES NM and NM Health exchange portals. Do community outreach.
- Screen clients for insurance purposes and call clients on a daily basis to offer our services, educate them toward being properly insured.
- Check for Medicaid approval on a daily basis, upload missing documents. Fill out reports and submit to supervisor.
Eligibility Interviewer
State of New Mexico Children Youth and Families Department
08.1999 - 06.2015
- Interview current and prospective clients and providers to determine childcare needs and eligibility according to state and federal regulations.
- Inform clients and providers of their rights and responsibilities, also inform clients of child care resources and encourage clients to utilize the resources available in our community to improve their children's and families' lives.
- Duties and responsibilities would also include to inform providers of federal and state laws and to conduct provider orientations as well as refer clients to other state agencies to ensure child safety and help reduce the risk of child abuse and neglect and with it to avoid domestic violence, and to encourage childcare as a profession.
- Answer questions for clients in-person and by telephone. Work in front desk while processing applications and making copies dropped off by clients.
Education
Associate of Arts - Business
New Mexico State University
Las Cruces, New Mexico05.2012
Associate of Pre-Business - Business
New Mexico State University
Las Cruces, New Mexico05.2011
Skills
- Ability to interview in a short period of time
- Able to enter most information discussed with clients during interview
- Answer phone calls, make copies and take clients reports
- Create childcare agreements
- Make copies
- Review rights and responsibilities
- Remind client of reporting changes withing specific guidelines
- Build strong, productive relationships with recruitment sources
- Good interpersonal skills, teamwork, adaptability, patient, negotiation
- Serves customers effectively with attention to detail and hardworking approach
Languages
Spanish
Professional Working
English
Professional Working
Timeline
Canvasser
Empowerment Congress
03.2025 - 10.2025
Recruiting Assistant
US Census Bureau
10.2019 - 10.2020
Bilingual Interpreter
Language Line Solutions
02.2019 - 03.2019
Administrative Assistant
DM Dickason
07.2018 - 02.2019
Licensed Childcare Provider
Childcare Provider
08.2017 - 03.2018
Eligibility Specialist
La Clinica De Familia
06.2015 - 01.2017
Eligibility Interviewer
State of New Mexico Children Youth and Families Department
08.1999 - 06.2015
Associate of Pre-Business - Business
New Mexico State University
Associate of Arts - Business
New Mexico State University
recommendations
Elsa Mendoza, CYFD Eligibility Interviewer, co-worker 915 253 8030
Tanya Guerra, CYFD Social Worker former co-worker 1 915 791 2388
Sara Ogaz, CYFD Eligibility Interviewer former co-worker 1 915 274 7628