Rosa Ramos
Prospect Heights,IL
Summary
Dynamic professional with a strong background in customer service and machine operation, previously at El Famous Burrito. Recognized for building customer loyalty and training staff effectively. Proven skills in cash handling and inventory management, ensuring accuracy and efficiency in fast-paced environments. Committed to excellence and fostering positive team dynamics.
Overview
17
17
years of professional experience
Work History
Cashier and Catering Manager
El Famous Burrito
01.2017 - Current
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Greeted customers entering store and responded promptly to customer needs.
- Industry knowledge including understanding food preparation, food safety, and menu design
Machine Operator
Assembly Products
01.2008 - 01.2017
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
- Line leader.
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cash handling
- Line leader
- Staff training
- Inventory management
- Inventory control
- Order packaging
- Drawer balancing
- Machine operator
Timeline
Cashier and Catering Manager
El Famous Burrito
01.2017 - Current
Machine Operator
Assembly Products
01.2008 - 01.2017
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