Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Rosa Rangel

Dallas

Summary

Professional leasing expert skilled in property management, tenant relations, and contract negotiations. Known for strong leadership abilities, effective communication, and fostering collaborative team environments. Adept at maximizing occupancy rates, enhancing tenant satisfaction, and driving revenue growth. Resilient and adaptable, with keen focus on achieving optimal results in dynamic settings.

Approachable Leasing Manager talented at providing outstanding customer service to both prospective and current residents. Adept at ensuring community occupancy and compliance with all regulations and standards. Proficient in aiding the management and leasing team in maintaining property standards.

Overview

7
7
years of professional experience

Work History

Home Care Provider

Grace Home Healthcare Services
07.2018 - 10.2021
  • Assisted patients with personal requirements for housekeeping and grooming assistance.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
  • Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
  • Assisted disabled clients to support independence and well-being.

Leasing Agent

Wehner Multifamily
03.2018 - 01.2019
  • Performed background, reference and credit checks as part of screening process of prospective tenants.
  • Expedited the leasing process for prospective tenants by efficiently managing application paperwork and conducting background checks.
  • Handled tenant communications by quickly responding to requests for maintenance and answering any questions or concerns.
  • Toured property with prospective tenants and provided wealth of information in regards to its key features.
  • Managed move-in process smoothly by coordinating schedules with new residents and ensuring all necessary documentation was completed accurately.
  • Provided exceptional customer service when showing properties to prospects, leading to increased signed leases.

Pediatrician

Saint France Pediatric
10.2019 - 03.2023
  • Established a strong rapport with patients and their families, creating a trusting environment for open communication and better adherence to treatment plans.
  • Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
  • Greeted guests in with friendliness and professionalism.
  • Worked closely with management to provide effective assistance for specific aspects of business operations.
  • Strengthened client relationships through consistent follow-up communication and efficient problem resolution.

Leasing Manager

Mars Residential
07.2023 - Current
  • Collected, completed, and processed lease applications.
  • Built strong relationships with clients through exceptional customer service, resulting in increased lease renewals.
  • Developed marketing strategies to attract new tenants, ultimately improving occupancy rates.
  • Optimized unit turnover times by working closely with maintenance staff to prioritize repairs and cleaning tasks.
  • Established key relationships with potential leasers and renters.
  • Managed daily and weekly marketing and leasing plans.
  • Mentored new leasing agents, providing guidance on industry best practices and improving overall team performance.
  • Explained terms of lease and amounts to be paid to tenants.
  • Worked with property managers to maintain market readiness and facilitate smooth transitions.

Education

Dental Assistant

North Star
Houston Tx
08-2011

Skills

  • Resident relations
  • Clerical skills
  • Maintaining closing ratios
  • Property management
  • Operational reporting
  • Negotiation expertise
  • Leasing reports
  • Fair housing laws
  • Social media marketing
  • Marketing expertise
  • Event planning
  • Tour management
  • Lease administration
  • Microsoft office
  • Social media engagement

Languages

English
Full Professional
Spanish
Full Professional

Timeline

Leasing Manager

Mars Residential
07.2023 - Current

Pediatrician

Saint France Pediatric
10.2019 - 03.2023

Home Care Provider

Grace Home Healthcare Services
07.2018 - 10.2021

Leasing Agent

Wehner Multifamily
03.2018 - 01.2019

Dental Assistant

North Star