Rosa Robles
Sacred Heart Medical Hospital. Children's Hospital
Airway Heights,WA
2
Languages
11
years of professional experience
Work History
Food Service Ambassador
3 Years 3 Months- Confirmed meal selections with patients and coordinated special requests with nursing and dietary staff.
- Monitored tray accuracy and temperature to support food quality and patient satisfaction.
- Delivered patient meal trays accurately while following dietary restrictions and unit safety procedures.
- Maintained clean, organized service areas and sanitized carts, equipment, and high-touch surfaces.
- Restocked supplies and beverage items to keep patient service areas prepared for continuous operations.
- Expedited food orders efficiently, minimizing wait times for guests during peak hours.
- Assisted with nourishment delivery, snack distribution, and bedside service for pediatric patients.
- Communicated order changes promptly to kitchen staff to prevent delays and reduce service errors.
Restaurant Waitress
9 Months- Took accurate food and beverage orders using point-of-sale system
- Coordinated with kitchen staff to ensure timely service and order accuracy
- Delivered entrees, refills, and checkbacks while maintaining attentive guest support
- Presented menu items, specials, and ingredient details to guide guest selections
- Processed payments, split checks, and balanced transactions at shift close
- Refilled tables, restocked service stations, and maintained clean dining area
LINECOOK
2 Years 5 Months- Prepared hot and cold menu items following Marriott brand standards and kitchen recipes
- Coordinated prep work, stocking, and station readiness for smooth service periods.
- Maintained sanitation standards, food safety procedures, and clean workstations throughout shifts.
- Trained new cooks on kitchen workflow, knife safety, and proper food handling.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
LINE COOK /Head Housekeeper
1 Year 2 Months- Prepared breakfast and dinner menu items following hotel portioning and presentation standards.
- Restocked stations with ingredients, cookware, and supplies to keep service flowing smoothly.
- Trained new kitchen staff on recipes, equipment use, and cleanliness procedures.
- Inspected product quality and rotated inventory to reduce waste and maintain freshness.
- Maintained clean work areas, organized storage, and followed opening and closing kitchen routines.
- Wrapped up and stored unused food in appropriate containers and placed in refrigerator to avoid spoilage.
Skills
Food safety
Sanitation procedures
Food preparation
Food storage
Order accuracy
Cleaning and sanitation
Cleaning and sanitizing
Hygiene standards
Complaint handling
Multitasking
Working quickly
Team oriented
Quick learner
Friendly and outgoing
Patient meal service
Sanitation standards
Working with diverse people
Food safety standards
Point-of-sale transactions
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Food Service Ambassador
Sacred Heart Medical Hospital. Children's Hospital
07.2023 - CurrentRead More
Restaurant Waitress
Sidetracks Restaurant
12.2020 - 09.2021Read More
LINECOOK
Residence Inn by Marriott
05.2017 - 10.2019Read More
LINE COOK /Head Housekeeper
Hoilday Inn Express
02.2016 - 04.2017Read More