Rosa Rojas
Santa Ana,CA
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
Work History
Fast Food Worker
Chick-fil-A
Santa Ana, CA
01.2024 - Current
- Implemented promotional strategies to increase sales during peak hours.
- Explained food preparation methods and ingredients to enable patrons with food allergies to make educated decisions.
- Monitored food quality to ensure consistency and safety standards.
- Collaborated with team members to meet daily sales goals.
- Upheld strict hygiene practices in accordance with health regulations.
- Managed drive-thru orders accurately under high-pressure situations.
- Maintained safe food handling practices to prevent germ spread.
Assistant Manager, Warehouse Logistics
Green Rabbit Inc
Whitestown, IN
06.2022 - 11.2023
- Established or monitored specific supply chain-based performance measurement systems.
- Handled departmental scheduling to maintain proper staffing for shifts.
- Supervised activities of workers engaged in receiving, storing and shipping products or materials.
- Examined invoices and shipping manifests for conformity to tariff and customs regulations.
- Tracked orders using functional systems and coordinated with warehouse workers to ensure proper storage and distribution of products.
- Established policies for transportation, storage, and distribution processes.
- Supervised loading/unloading operations for efficient cargo handling.
- Implemented bar coding system to identify location and quantities of requested items.
- Implemented on-the-job training activities to cross-train employees on various tasks.
Front Line Server
Panda Express Restaurant Group
Indianapolis, IN
11.2019 - 03.2022
- Talked pleasantly with customers while taking orders and promoted positive image for business.
- Processed payments on cash register and counted back bills and change to patrons.
- Cross-trained in multiple positions for increased team versatility.
Server Trainer
Texa’s Margaritas restaurant Inc
Indianapolis, IN
03.2020 - 03.2021
- Explained goals and expectations required of trainees.
- Developed customized e-learning modules for remote workforce training.
- Obtained and organized manuals, guides and visual materials for development and training purposes.
- Used role-playing, lectures, and simulations to present information in variety of instructional techniques and formats.
- Designed and implemented employee training programs for skill development.
Education
High School Diploma -
North Central High School
Indianapolis, IN04-2021
Public Health And Safety Courses - Public Health Education
HCCTC
Indianapolis, IN04-2019
Skills
- Customer Service
- POS operation
- Food presentation
- Order Management
- Quality assurance and control
- Engaging personality
- Fluent in Spanish
- Money Handling
- Organization and Planning
Timeline
Fast Food Worker
Chick-fil-A
01.2024 - Current
Assistant Manager, Warehouse Logistics
Green Rabbit Inc
06.2022 - 11.2023
Server Trainer
Texa’s Margaritas restaurant Inc
03.2020 - 03.2021
Front Line Server
Panda Express Restaurant Group
11.2019 - 03.2022
High School Diploma -
North Central High School
Public Health And Safety Courses - Public Health Education
HCCTC