Rosa Rubio
Miami,Florida
Summary
Executive assistant specializing in communication management, policy development, and membership administration. Demonstrated success in improving organizational efficiency through adept correspondence handling and strong relationship building. Proven track record of supporting executives and enhancing team productivity.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Executive Assistant to the General Manager
Miccosukee Golf & Country Club
Miami, Florida
03.2024 - Current
- Managed communications and correspondence on behalf of the General Manager.
- Assisted in developing new policies and procedures related to organizational operations.
- Opened, read, and replied to e-mails, letters, and correspondence on behalf of executives.
- Ensure that all state licenses and certifications are kept up to date and manage direct communication with the inspector.
- Responsible for managing new memberships and maintaining communication with current club members, including the renewal of memberships and providing timely updates regarding any changes, tournaments, or upcoming events.
Senior Admissions Representative
Miami Media School
Doral, Florida
11.2019 - 02.2024
- Guided prospective students through the admissions process and program selection.
- Built relationships with local high schools to promote enrollment opportunities.
- Analyzed admissions data to identify potential areas of improvement in the admissions process.
- Assisted in the development of materials for marketing campaigns aimed at increasing student enrollment.
- Converted leads to enrollments at a rate.
Imaging Coordinator
MCI/Baptist Health
Miami, Florida
05.2013 - 10.2019
- Organized and maintained patient records for imaging studies in compliance with regulations.
- Collaborated with radiologists to ensure accurate interpretation of imaging results.
- Trained new staff on operational procedures and safety standards in the imaging department.
- Responded promptly to requests from physicians or other healthcare personnel regarding image availability.
- Partook in training program designed to enhance employee relations by fostering communication between staff and management.
Education
BBA - Business Administration And Management
Barry University
Miami, FL05-2018
Associate of Arts - Public Relations
Miami Dade College
Miami, FL05-1986
Skills
- Communication management
- Policy development
- Membership administration
- Correspondence handling
- Data analysis
- Relationship management
- Problem solving
- Office administration
Languages
English
Professional
Spanish
Professional
Certification
- OSHA
- HIPAA
Timeline
Executive Assistant to the General Manager
Miccosukee Golf & Country Club
03.2024 - Current
Senior Admissions Representative
Miami Media School
11.2019 - 02.2024
Imaging Coordinator
MCI/Baptist Health
05.2013 - 10.2019
BBA - Business Administration And Management
Barry University
Associate of Arts - Public Relations
Miami Dade College