Rosa Sanchez
Hesperia,CA
Summary
Bilingual Engilsh/ Spanish individual with over 10 years of customer service, From telemarketing to receptionist knowledge. Having the advantage of owning a Party Rental business allows me to interact with a deverse Public. therefore helping me build long term relations that make my skills stronger I am always looking for oportunities to improve my knowledge and experience. I work well with others as well as unassisted.
Overview
20
20
years of professional experience
Work History
Owner
Jumpers N Fun party rentals
05.2013 - Current
- Accurately navigated customer neighborhoods and dropped off orders without incident
Customer Service Representative
Intake Audio
12.2012 - 08.2013
- Handled customer inquiries, answered questions, and resolved problems in a timely manner
- Kept accurate records of all interactions, including customer names, addresses, phone numbers, credit card information, and product sales
Receptionist/Office Assistant
CornerStone Staffing
03.2007 - 12.2010
- Provided customer service, offered assistance with new applicants
- Provided assistance with daily schedule routine
Retail Sales Associate
Sears
03.2005 - 10.2006
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Education
General education -
La Puente Highschool
La Puente, CA07.2001
Skills
- Customer Relations
- Small business operations
- Relationship Building
- Verbal and written communication
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Owner
Jumpers N Fun party rentals
05.2013 - Current
Customer Service Representative
Intake Audio
12.2012 - 08.2013
Receptionist/Office Assistant
CornerStone Staffing
03.2007 - 12.2010
Retail Sales Associate
Sears
03.2005 - 10.2006
General education -
La Puente Highschool
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