Rosa Santos
Summary
Hardworking Quality Technician experienced in documenting results, modeling trends and comparing findings to specifications. Excellent organizational and problem-solving abilities developed over 5 years in Quality Felid.
Overview
6
6
years of professional experience
Work History
Quality Technician
Tesla Gigafactory 2
1339 South Park Ave , Buffalo NY 14229
03.2023 - Current
- Work closely with manufacturing to establish processes and procedures that will ensure consistently high quality
- Utilize product quality plans and control plans
- Maintain quality performance metrics and drive issues to root cause solutions
- Work with Manufacturing Engineering to have a process that meets the product specification and tolerance
- Audit manufacturing line against released manufacturing processes and procedures
- Assist in the identification and resolution of incoming material and manufacturing quality issues, contain parts or products as needed, sort parts for quality requirements
- Monitor quality, assist with the determination of the root cause of problems and implement corrective actions and countermeasures
- Process and implement Engineering Change Orders (ECO's) as required
- Participate in continuous improvement activities, with manufacturing
- Work with Supply Quality Engineering and Suppliers to maintain adherence to specifications that support production requirements
- Take part in an ongoing optimization of the products with respect to both cost and production technology
- Support FMEA activities to ensure design and manufacturing issues are identified and risks mitigated
- Provide Design for Manufacturability feedback to Engineering as well as participate in DFM reviews
- Analyze and disposition component and product defects as a member of the Material Review Board
- Analyze and interpret data independently
- Anticipate potential problems and take preventative action.
- Performed tests and inspections to conform to established standards.
- Collected and analyzed data to measure effectiveness of quality control processes.
- Recorded and organized test data for report generation and analysis.
- Conducted investigations into questionable test results.
- Proposed corrective actions to address recurring quality issues.
- Developed and implemented quality control processes to meet product standards.
- Led root cause analysis to identify issues and propose targeted solutions.
- Established quality-control testing models, procedures and specifications to uplift standards.
- Monitored testing procedures and verified performance of tests according to established item specifications and protocol.
- Inspected items and compared against standards to meet regulatory requirements.
- Collaborated with production staff to improve processes, reduce defects and optimize quality.
Quality Inspector
Innovative Concepts In Entertainment Inc. ICE
10123 Main St Clarence, NY 14031
05.2018 - 03.2023
- Performed special inspections on new materials and products to meet brand specifications while staying updated on industry trends and emerging technologies
- Supported departmental and interdepartmental training activities to meet quality control metrics, constantly adapting to changing industry best practices
- Maintained inspection records and documentation associated with the quality program, ensuring all processes are well-documented for future reference
- Assisted in analyzing trend data to identify problems, adapting inspection methods as needed to improve product quality
- Regularly provided detailed documentation of quality work, demonstrating a commitment to transparency and accountability
- Readily shared future plans and goals related to sustaining product quality, contributing to the company's long-term success
- Verified conformance to specifications using measuring instruments like rulers, calipers, and gauges while continuously seeking improvements
- Inspected, tested, and measured materials, products, installations, and work for conformance to specifications, adapting to evolving industry standards
- Conducted and approved corrective actions associated with the quality inspection program, continuously learning and applying best practices
- Assembled printed circuit boards, soldering electronic components, and ensuring inventory accuracy, adapting to changes in electronic component technology
- Set up test equipment to measure and record product conformance to test specifications, adjusting methods to address emerging quality standards
- Executed the entire assembly process by accurately interpreting set-up sheets, work orders, and drawings, incorporating new knowledge and skills as required.
- Collaborated with production staff to establish and meet quality standards
- Monitored inventory levels to restock materials and maintain consistent supply.
- Followed standard operating procedures for inspections and tests.
- Recorded inspection and test results on data sheets.
- Trained other workers in inspection and testing procedures.
- Followed safety protocols while handling hazardous materials.
- Sampled products to verify compliance with standards
- Utilized quality control software to track and analyze product data.
- Weighed products prior to shipment to confirm accuracy.
- Provided technical support to production personnel.
Arcade Game assembler
Innovative Concepts In Entertainment
10123 Main St Clarence NY 14031
05.2018 - 03.2023
- Reads and interprets work instructions to ensure accuracy of work performed
- Operate semi-automatic equipment such as crimp presses, sonic welder, and wire strippers
- Routes, wires, and assembles electronic components using wire layout boards
- Perform visual and dimensional inspections of in-process assemblies and finished products
- Prep components prior to assembly, clean components, wire bond, potting, seal, mark, and inspect components, subassemblies, or completed assemblies
- Install electrical or electronic parts and hardware in housings or assemblies, using hand tools
- Align, fit, or assemble component parts, using hand or power tools, fixtures, templates, or microscopes
- Capable of being trained across the entire product line and working with Engineering on new or emerging products as well as producing first articles
- Follow company guidelines and procedures
- Responsible for being an active team participant in teamwork toward continuous improvement
- May be asked to perform some of the following off-line tasks including quality checks, down-time reporting and housekeeping duties
- Performs other related duties to benefit the mission of the organization.
Education
Thomas Jefferson Arts Academy
1928 Martin Luther King Jr Blvd, Elizabeth, NJ 0722018
Skills
- Product Testing
- Production Logging
- Testing Procedures
- Sampling Protocols
- Sampling Procedures
- Process Monitoring
- Materials Handling
- Visual Inspection
- Inspections and Reviews
- Documentation Skills
- Production Troubleshooting
- Equipment Calibration
- strong interpersonal and communication skills
Additional Information
A quality technician transitioning to a supervisor position can bring valuable insights and skills to the roleand team :
1. In-Depth Knowledge: A quality technician possesses a deep understanding of quality control processes, standards, and testing methods, which is crucial for guiding and supervising the team effectively.
2. Problem-Solving: Quality technicians are skilled in identifying issues and finding root causes. As supervisors, they can lead problem-solving efforts and implement corrective and preventive actions.
3. Process Improvement: Quality technicians often identify process inefficiencies. In a supervisory role, they can contribute by streamlining workflows, optimizing processes, and improving overall efficiency.
4. Training and Mentorship: With their expertise, quality technicians can train new employees and mentor team members, ensuring everyone understands and follows quality standards.
5. Data Analysis: Supervisors need to make data-driven decisions. Quality technicians are proficient in analyzing quality data, enabling them to provide valuable insights to improve processes and product quality.
6. Communication: Quality technicians are experienced in reporting findings and collaborating with various departments. Strong communication skills are essential for a supervisor, and quality technicians can facilitate effective communication between teams.
7. Attention to Detail: Supervisors need to oversee multiple aspects of production. A quality technician's attention to detail ensures that nothing is overlooked, contributing to the overall quality and consistency of products.
8. Quality Culture: Quality technicians understand the importance of a quality-focused mindset. They can promote a culture of quality within the team, emphasizing the significance of adhering to standards and producing high-quality products.
9. Conflict Resolution: Dealing with quality issues often involves resolving conflicts and finding solutions. Quality technicians, with their experience in addressing discrepancies, can handle conflicts effectively as supervisors.
10. Adaptability: Quality technicians are accustomed to adapting to changing quality standards and technologies. This adaptability is valuable in supervising teams, especially in dynamic production environments.
In summary, a quality technician moving into a supervisor position can leverage their expertise in quality control, problem-solving, communication, and process improvement to enhance the team's efficiency, product quality, and overall performance.
Languages
Spanish
Native or Bilingual
Timeline
Quality Technician
Tesla Gigafactory 2
03.2023 - Current
Quality Inspector
Innovative Concepts In Entertainment Inc. ICE
05.2018 - 03.2023
Arcade Game assembler
Innovative Concepts In Entertainment
05.2018 - 03.2023
Thomas Jefferson Arts Academy