ROSA SCALLY
Simi Valley,USA
Summary
Dedicated Talented Customer Service and Purchasing Manager with 18+ years of history of overseeing spanning aerospace, manufacturing, and supply chain. Proven track record in managing high-profile accounts, and spearheading initiatives. Proficient in master schedule development, production planning, and strategic procurement. Expertise in cross-departmental collaboration and leveraging ERP systems. Seeking to bring extensive buyer/planner experience and lean supply chain knowledge to the Buyer Planner role. Excels in implementing data-driven purchasing strategies, optimizing manufacturing processes, and liaising with vendors to ensure cost-effective and timely deliveries. Certified ISO 9001 & AS9100 Internal Auditor with a background in computerized accounting. Driven by a commitment to operational excellence, cost savings, and efficient supply chain management. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Contractor's Assistant
Pcarrillo Framing
Simi Valley, CA
07.2024 - Current
- Resolved issues between contractors and clients promptly to maintain project momentum.
- Monitored contractor performance for compliance with contract terms and conditions.
- Organized project documents, drawings, and related materials for easy access.
- Reviewed purchase orders for accuracy in pricing, terms, and quantities before distribution.
- Adhered to company health and safety policies while working onsite.
- Assisted in developing job scopes and estimates for potential projects.
- Attended client and contractor meetings to provide updates on ongoing projects.
- Collaborated with subcontractors to coordinate timely delivery of materials and equipment.
Customer Service and Purchasing Lead
Custom Packaging Supply
Camarillo, CA
02.2022 - 09.2023
- Oversees as integral team member in ISO 9001 & AS9100 compliance initiatives, significantly contributing to maintaining high industry standards and operational excellence
- Orchestrated Military, Government, and Medical accounts, showcasing adeptness in handling high-stakes client portfolios
- Coordinate blueprints, quote requirements, generated reports on purchasing activities to support bill of materials and vendor negotiating
- Managed and facilitated transactions, demonstrating significant financial acumen and strategic planning
- Collaborated seamlessly with location managers and external sales personnel, driving synergistic efforts that fostered substantial business growth and customer satisfaction
- Trained purchasing staff to improve effectiveness of purchasing operations.
- Resolved customer service issues using company processes and policies and provided updates to customers.
- Enhanced cost savings by negotiating favorable contracts with key suppliers, ultimately benefiting the company's bottom line.
- Developed strong relationships with suppliers, fostering trust and ensuring timely delivery of quality products at competitive prices.
- Reviewed purchase orders for accuracy before submission, ensuring compliance with established guidelines and specifications.
- Resolved vendor disputes effectively through clear communication and negotiation skills, preserving positive business relationships.
Customer Service and Purchasing Manager
George B. Woodcock
Chatsworth, CA
06.2008 - 02.2022
- Supervised and mentor team of 10+ employees, fostering collaborative and productive work environment
- Managed high-profile accounts, showcasing adeptness in client relationship management, and driving business growth
- Spearheaded support initiatives for external sales teams, facilitating streamlined operations and enhancing customer acquisition
- Exceeded quotas through implementation of data-driven strategies, driving business excellence and revenue growth
- Implemented ISO 9001 & AS9100, resulting in obtaining certifications and maintaining compliance
- FAR/DFAR or government contracts experience
- Multi-task, problem solving, contract review, Blueprint, Bill of Material, vendor relationship management.
- Procurement of goods and services, Aerospace, Military & Medical Packaging, raw material, custom cases, custom foam insert, hardware per specs, straps per specs, stainless steel, PBS plastic and custom corrugated
- Managed supplier relationships to ensure timely delivery of products and services.
- Trained junior staff members on best practices in purchasing management, contributing to their professional development and growth within the organization.
- Sourced vendors, built relationships, and negotiated prices.
- Coordinated paperwork, updated spreadsheets, and maintained permanent records.
- Wrote standard operating procedures for department.
- Established and maintained accurate records of purchases, pricing and payment terms.
- Communicated regularly with suppliers to uphold accountability for quality standards and timely delivery of goods.
Production Planner/Buyer
DEXM Aerospace/Eaton
Burbank, CA
01.2006 - 06.2008
- Spearheaded development and execution of master schedules, proficiently aligning sales forecasts and customer orders to achieve timely shipping and exceed delivery expectations
- Conducted comprehensive analyses of production specifications, adeptly calculating and optimizing manufacturing processes, tool requirement, and workforce allocation to enhance operational efficiency
- Strategically planned and orchestrated workflow across various departments, defining meticulous sequence for fabrication, installation, and manufacturing operations to facilitate seamless production cycles and foster teamwork among production workers
- Fostered cross-departmental communication and collaboration, liaising with department heads to monitor project status, identify potential bottlenecks, and implement swift resolutions to scheduling delays
- Curated detailed lists of necessary materials, tools, and equipment, fostering timely and organized procurement of resources critical to sustaining optimal production levels
- Demonstrated financial acumen and strategic foresight in material procurement, adeptly managing external orders and leveraging relationships with vendors to secure cost-effective and timely deliveries, thereby bolstering production timelines
- Managed 23 CNC machines, 2 shift making sure to have materials and orders ready
- Procurement of goods and services, Aerospace hydraulics fittings, raw materials (Aluminum, Titanium, stainless steel). Outsource; Anodize, Magnetic Particle Inspection, Penetrant Inspection, Nickel & Gold Plating, Clean Room, Teflon Coating
- Reduced lead times by closely monitoring production schedules and addressing bottlenecks promptly.
Customer Service/Buyer
Stanley Harrison-Eaton Aerospace
Burbank, CA
02.2004 - 01.2006
- Analyzed clients transactions by providing precise product and manufacturing quoting, ensuring seamless order placement, and diligently monitoring status to guarantee customer satisfaction
- Solve diverse supply chain problems involving numerous sources, logistics, and scheduling factors
- Collaborated with internal departments to identify and manage demand for material and services
- Demonstrated adeptness in data management by accurately entering and overseeing orders, coupled with meticulous review and management of contracts and files, thereby enhancing operational efficiency
- Distinguished as stellar performer, securing "Employee of the Month" accolade twice within single year, reflecting commitment to excellence and proven track record of surpassing customer expectations
- Evaluated product quality and vendor performance to maintain quality standards.
- Increased supplier efficiency by negotiating contracts and maintaining strong relationships with vendors.
- Reduced procurement costs through strategic sourcing, competitive bidding, and effective negotiations.
- Improved inventory management by conducting regular audits, analyzing usage patterns, and implementing demand forecasts.
- Reviewed legal documents such as contracts and non-disclosure agreements to ensure compliance with company policies.
Education
Associate of Arts - Accounting
Los Angeles Mission College
Sylmar, CA06-2003
Skills
- Production planning
- Purchasing & procurement
- Operations management
- Pricing negotiation
- Sage
- Account management
- Quality control
- Demand forecasting
- Inventory management
- Cincom
- Resource Optimization
- Vendor relationship management
- Netsuite
- Purchasing management
- Contract review
- Data analysis
- Customer relationship management
- Inventory control
- ISO compliance
- Team leadership
- Problem solving
- Strategic planning
- Multitasking
- Flexible and adaptable
- Self-Directed
- Decision-making
- Critical thinking
- Training & Development
- Contract compliance
- Project coordination
- Purchase order accuracy
Certification
- APICS - Fundamental of Manufacturing Control
- ISO 9001 & AS9100 Internal Auditor
- North Valley Occupational Center - Computerized Accounting Certificate
Languages
Spanish
Professional
References
References available upon request.
Timeline
Contractor's Assistant
Pcarrillo Framing
07.2024 - Current
Customer Service and Purchasing Lead
Custom Packaging Supply
02.2022 - 09.2023
Customer Service and Purchasing Manager
George B. Woodcock
06.2008 - 02.2022
Production Planner/Buyer
DEXM Aerospace/Eaton
01.2006 - 06.2008
Customer Service/Buyer
Stanley Harrison-Eaton Aerospace
02.2004 - 01.2006
Associate of Arts - Accounting
Los Angeles Mission College
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