Rosa Vazquez
San Antonio,TX
Summary
Experienced Restaurant Owner with extensive experience in all aspects of running successful restaurants. Good verbal and written communication, conflict management and organizational abilities. Driven individual with proven history of maximizing productivity and revenue.
Overview
24
24
years of professional experience
Work History
Restaurant Owner
Puerto Vallarta Restaurant
San Antonio, TX
03.2008 - 09.2023
- Established standards for quality control, customer service, health and safety regulations.
- Oversaw daily operations of the restaurant including staff scheduling, budgeting and inventory management.
- Negotiated contracts with vendors for food, equipment and supplies.
- Trained and supervised kitchen staff in proper food preparation techniques.
- Analyzed financial reports to identify areas of improvement or cost savings opportunities.
- Monitored customer feedback to ensure satisfaction with menu items and services provided.
- Created promotions and special events to attract customers and boost sales.
- Developed menus that featured local ingredients while meeting customer demands.
- Responded promptly to customer complaints or issues related to the restaurant's services or products.
- Managed cash flow by setting budgets for expenses such as labor cost, food cost, ensuring timely payment of bills and taxes as well as monitoring accounts receivable and payable records .
- Interviewed potential hires for front-of-house positions such as servers and bartenders .
- Maintained relationships with suppliers and distributors in order to secure best deals on orders placed .
- Planned and executed special events hosted at the restaurant such as wine tastings and live music performances .
- Made weekly employee schedules, assigned work tasks and regularly checked quality and productivity of team members.
- Hired, trained and motivated staff to fill all restaurant openings.
- Received and scheduled food and beverage deliveries, checking delivery contents to verify product quality and quantity.
- Trained workers in food preparation, money handling, and cleaning roles to facilitate restaurant operations.
- Maintained cleanliness and sanitation across foodservice, storage and preparation stations.
- Trained staff, facilitated staff meetings and spearheaded menu development.
- Managed food preparation, guest interaction, quality control and customer relations.
Cook
Papadeaux Seafood Kitchen
San Antonio, TX
12.1999 - 11.2007
- Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
- Adhered to food safety standards when storing and preparing foods.
- Cleaned kitchen equipment, surfaces, utensils and dishes.
- Monitored stock levels of food items and ordered more when necessary.
- Ensured that all food was cooked at the correct temperature and stored correctly.
- Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
- Coordinated with wait staff to ensure timely delivery of meals to customers.
- Inspected kitchens for sanitary conditions before the start of each shift.
- Operated grills, fryers and broilers to cook items to quality guidelines.
- Wrapped, dated and labeled food items in storage for safety and freshness.
- Enforced proper sanitation practices to prevent spoiling or contamination of foods.
- Chopped, diced and sliced vegetables and fruit ahead of rush periods.
- Operated ovens, fryers and mixers safely to prevent kitchen accidents and machinery malfunction.
- Maintained safe operations of food prep equipment to reduce complications and retain safety procedures.
- Used standardized recipes and other instructions to prepare food.
- Grilled and deep fried various foods from meats to potatoes.
- Prepared and served meals by reviewing recipes and combining and cooking ingredients.
- Took inventory counts before and after shifts to complete food inventory or storage sheets.
- Managed portion control using correct utensils during preparation and plating.
- Set up and performed initial prep work for soups, sauces and salads.
Education
High School Diploma -
Preparatoria 7 De Mexico
Mexico07-1983
Skills
- Portion Control
- Labor Cost Controls
- Health Code Compliance
- Staff Management
- Portioning
- Staff Leadership
Languages
Spanish
Professional
English
Elementary
Timeline
Restaurant Owner
Puerto Vallarta Restaurant
03.2008 - 09.2023
Cook
Papadeaux Seafood Kitchen
12.1999 - 11.2007
High School Diploma -
Preparatoria 7 De Mexico
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