ROSA VICENTE
Brockton,MA
Summary
Highly-skilled phlebotomist with six years of experience in healthcare settings. Provides compassionate and professional care. Proficient in collecting blood specimens and processing for further analysis.
Care-focused Phlebotomist bringing six year background in laboratory settings. Accomplished at easing patient anxieties and hitting veins on first attempts. Experienced in skin puncture draws utilizing varied needle gauges and collection techniques tailored to patient need.
Competent Phlebotomy Technician with six years of experience working in high-volume, fast-paced hospital settings. Highly knowledgeable in routine blood drawing procedures and using vacutainer tubes, tourniquets, syringes, butterfly needles and straight needles. Committed to maintaining highest quality standards when collecting, labeling and processing samples and specimens.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Phlebotomist
Mass General Hospital
06.2018 - Current
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
- Provided support to laboratory staff, facilitating prompt analysis of collected samples for expedited results delivery.
- Collected blood samples in accordance with laboratory protocols and regulations.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
- Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
Housekeeper
Mass General Hospital
05.2010 - 06.2018
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
Cooking Assistant
Bertucci's Kitchen & Bar
01.2009 - 09.2014
- Chopped vegetables, butchered meats and whisked sauces to prep food for service.
- Performed various sanitation methods to maintain safe, secure and clean kitchen.
- Rotated stock and conducted inventory of food items and supplies to determine purchase needs.
- Collaborated with advanced skilled and experienced cooks to prepare high-quality meals.
- Supported fellow kitchen staff with timely preparation of ingredients, fostering a collaborative work environment.
- Assisted head chef in developing new menu items, resulting in increased customer satisfaction.
- Coordinated with head cook to create meal plans, schedules and other kitchen and food preparation-related items.
- Participated in weekly meetings with kitchen staff, discussing ways to improve operations and increase productivity.
Education
High School Diploma -
John Paul II
05.2005
Skills
- Venipuncture
- Order of draw
- Patient Care
- Specimen handling
- Patient confidentiality
- Blood collection techniques
- Specimen labeling procedures
- Excellent Communication
Accomplishments
- Maintained compliance with OSHA, HIPAA, and CLIA standards.
- Improved blood collection process by preparing supplies to match patient load.
- Resolved product issue through consumer testing.
Certification
- PT - Phlebotomy Technician
- CNA - Certified Nursing Assistant
- CPhT - Certified Pharmacy Technician
Languages
English
Professional Working
Spanish
Professional Working
Portuguese
Full Professional
Timeline
Phlebotomist
Mass General Hospital
06.2018 - Current
Housekeeper
Mass General Hospital
05.2010 - 06.2018
Cooking Assistant
Bertucci's Kitchen & Bar
01.2009 - 09.2014
High School Diploma -
John Paul II