Rosa Vincent
Bapchule,AZ
Summary
Healthcare professional prepared for role with strong background in managing prior authorizations and fostering positive relationships with healthcare providers and insurance companies. Known for collaborative approach and consistently achieving results despite changing needs. Proficient in medical coding, insurance guidelines, and effective communication.
Overview
19
19
years of professional experience
Work History
Phlebotomist
Sonora Quest Laboratories
Chandler, AZ
07.2022 - Current
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Centrifuged blood samples as outlined in clinical protocols.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
- Improved patient comfort by efficiently drawing blood samples using various techniques such as venipuncture and capillary puncture.
Medical Assistant
Sonoran Pulmonary and Critical Care
Phoenix
04.2018 - 06.2020
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Collaborated with physicians to obtain necessary clinical information for prior authorization submissions.
- Maintained thorough knowledge of insurance plan requirements, facilitating accurate and timely completion of authorization forms.
- Verified eligibility and compliance with authorization requirements for service providers.
- Analyzed medical records and other documents to determine approval of requests for authorization.
- Evaluated clinical criteria for approval or denial of services requiring pre-authorization.
- Reduced turnaround time for prior authorization requests by utilizing electronic submission methods.
- Achieved high success rate in obtaining authorizations by effectively demonstrating medical necessity through comprehensive documentation and clear communication with insurance companies.
Phlebotomist
Abrazo West valley
Phoenix, AZ
04.2016 - 03.2018
- Collect specimens from patients in Trauma Level 1, ICU, Emergency Department, and Labor and Delivery.
- Data entry for over 40 patients.
Phlebotomist
Lab Corp of America
Phoenix, AZ
04.2008 - 04.2016
- Collected, labeled, and processed patient specimens for testing.
- Maintain computerized records.
- Order supplies weekly.
- Prepared blood samples for testing, disposal, and shipping.
- Handled patient communication and answered questions.
Phlebotomist
Sunset Family Physicians
Phoenix, AZ
10.2006 - 11.2006
- Medical Assistant (Externship)
- Greet patients; answer phones; triage calls; set up appointments
- Assist with well physical exams; pap smears
- Administered injections; urine dips; ear lavage; SVN treatments; glucose testing
- Handled patient communication and answered questions
- Enter patient information into charts; keep up to date patient records
- Major Achievements
- No specimen identification error to date
Education
Medical Assistant Certificate/GED -
International Institute of the Americas
Phoenix, Arizona01.2006
Skills
- Venipuncture, capillary
- Glucose testing
- Nervousness handling
- Recording results
- Urinalysis
- Instruments maintenance
- Specimen integrity
- Vitals
- Assist with well checks
- Customer service
- Medical terminology
- Safe collection of blood
Languages
Spanish
Full Professional
Timeline
Phlebotomist
Sonora Quest Laboratories
07.2022 - Current
Medical Assistant
Sonoran Pulmonary and Critical Care
04.2018 - 06.2020
Phlebotomist
Abrazo West valley
04.2016 - 03.2018
Phlebotomist
Lab Corp of America
04.2008 - 04.2016
Phlebotomist
Sunset Family Physicians
10.2006 - 11.2006
Medical Assistant Certificate/GED -
International Institute of the Americas