Rosa Watford
Sicklerville,NJ
Summary
Highly accomplished and dedicated individual consistently demonstrating commitment to academic excellence, as evidenced by Dean's List award. Strong track record of success with deep passion for learning and drive to excel in all endeavors. Exceptional performance in studies reflects strong work ethic, attention to detail, and ability to consistently exceed expectations. By leveraging academic achievements and unwavering determination, poised to make significant impact in any professional setting.
Overview
2018
2018
years of professional experience
Work History
Documentation Specialist
Inspira Medical Center
- Manage multiple high-priority charts
- Ensure documents are accurate and complete
- Handle sensitive and confidential information
- providing accurate, timely, and well-organized documents.
- Scan documents
- Improved document organization by implementing a comprehensive filing system for easy access and retrieval.
Transcription Clerk
Inspira Medical Center
11.2016 - 06.2017
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
- Maintained a professional atmosphere within the office setting through effective communication skills and polished presentation abilities.
Secretary
Floras Furniture
06.2012 - 09.2013
- Handled Funds
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Assist customers
- Copying, faxing, and filing documents.
- Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
Front Desk Receptionist
Days Inn Hotel
02.2003 - 05.2011
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Run daily Reports and Night Audit
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Collected room deposits, fees, and payments.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
Education
Associate Of Arts And Sciences - Business Administration
Florida Career College
West Palm Bch, FL09.2005
Graduate Certificate - Computer Office Specialist
Institute of Career Education
Riviera Beach, FL01.2002
Diploma - Business
Arthur P. Schalick High
Centerton, NJ06.1991
Skills
- Document management
- Chart organization
- Data entry
- Records maintenance
- Editing and proofreading
- Teamwork
- Multitasking
- Self motivation
- Data logging
- Workflow management
Timeline
Transcription Clerk
Inspira Medical Center
11.2016 - 06.2017
Secretary
Floras Furniture
06.2012 - 09.2013
Front Desk Receptionist
Days Inn Hotel
02.2003 - 05.2011
Documentation Specialist
Inspira Medical Center
Associate Of Arts And Sciences - Business Administration
Florida Career College
Graduate Certificate - Computer Office Specialist
Institute of Career Education
Diploma - Business
Arthur P. Schalick High
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