Rosa Araceli Zamora
Coachella,CA
Summary
Motivated Sales Associate experienced in driving customer satisfaction and loyalty through effective communication and outstanding service. Increased sales through strategic upselling techniques while contributing as an enthusiastic team member. Committed to embracing new challenges with a strong work ethic and adaptable interpersonal skills.
Overview
3
3
years of post-secondary education
21
21
years of professional experience
Work History
GX Sale Associate
Bob’s Discount Furniture
Palm Desert, California
05.2024 - Current
- Processed transactions accurately and efficiently at the point of sale.
- Assisted customers with product selection and inquiries.
- Maintained knowledge of current sales promotions and product offerings.
- Addressed customer concerns promptly and effectively to ensure satisfaction.
- Collaborated with team members to ensure a smooth sales process.
- Built relationships with customers by providing friendly customer service.
Sales Associate
Fiesta Ford
Indio, California
09.2023 - 05.2024
- Greeted customers and provided exceptional customer service.
- Assisted customers with vehicle selection and product knowledge.
- Conducted test drives to showcase vehicle features and performance.
- Helped customers find specific products, answered questions, and offered product advice.
- Resolved customer inquiries and concerns to enhance satisfaction levels.
- Participated in training sessions to stay updated on product offerings.
- Provided follow-up support to clients after vehicle purchase for service needs.
Sales Advisor
Mathis Brothers Furniture
10.2005 - 08.2012
- Greeted and engaged customers to select their home decor vision
- Informed customers about sales promotions to enhance purchasing decisions
- Assisted customers in navigating the showroom to explore furniture options through the showroom with furniture styles
- Guide customers through the showroom with furniture styles
- Established strong relationships with clients to understand their needs, earning their business and ensuring customer purchase satisfaction before and after the sale
Education
Diploma -
Coachella Valley High School
Coachella, CA 09.1989 - 06.1992
Skills
- Point of Sale Systems
- Sales techniques
- Customer Engagement
- Customer service
- Work prioritization
- Adaptability and flexibility
- Reliable and punctual
- Effective communication
- Multilingual Communication
- Relationship Building
- Collaborative teamwork
- Courteous and professional
Timeline
GX Sale Associate
Bob’s Discount Furniture
05.2024 - Current
Sales Associate
Fiesta Ford
09.2023 - 05.2024
Sales Advisor
Mathis Brothers Furniture
10.2005 - 08.2012
Diploma -
Coachella Valley High School
09.1989 - 06.1992