Rosa Aguilera
Santa Fe,NM
Summary
Professional hospitality worker with strong standards and results-driven mindset. Proven track record in maintaining cleanliness, organization, and safety in various settings. Known for effective team collaboration, reliability, and adaptability to changing needs. Skilled in deep cleaning, inventory management, and customer service, with focus on delivering exceptional results.
Overview
22
22
years of professional experience
Work History
Housekeeper
CHRISTUS St. Vincent
Santa Fe, NM
09.2025 - Current
- Fostered positive working relationship with housekeeping and maintenance staff to ensure quick resolution of guest concerns.
- Maintained safety standards by promptly addressing spills and potential hazards in high-traffic areas.
- Increased guest satisfaction scores, consistently achieving high marks in cleanliness and attention to detail.
- Improved room readiness efficiency with thorough inspection and timely reporting of maintenance issues.
- Demonstrated flexibility in adjusting work schedule according to fluctuating occupancy rates.
Housekeeper
Drury Plaza Hotel
Santa Fe, NM
01.2025 - 08.2025
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
- Enhanced guest satisfaction by maintaining high standards of cleanliness and hygiene in rooms and common areas.
House Cleaner
Self-employeed
Jackson, MS
05.2014 - 12.2024
- Developed customized cleaning plans based on individual client needs and preferences.
- Managed inventory of cleaning supplies, ensuring availability and cost-effectiveness.
- Developed strong relationships with clients through consistent high-quality service and friendly interactions.
- Provided exceptional customer service through active listening, problem-solving abilities, and clear communication skills.
Prep Cook
PF Changs Restaurant
Ridgeland, MS
11.2009 - 05.2014
- Maintained cleanliness and organization of kitchen workspace, adhering to safety standards.
- Trained new staff on food prep techniques and kitchen safety protocols effectively.
- Demonstrated strong multitasking abilities, managing multiple food stations simultaneously without compromising quality or speed.
Housekeeper
University of Mississippi Medical Center, UMMC
Jackson, MS
01.2005 - 10.2009
- Assisted in training new staff on cleaning protocols and safety procedures.
- Operated industrial cleaning equipment to ensure thorough disinfection of high-traffic areas.
- Collaborated with nursing staff to address specific cleaning needs for patient care areas.
- Conducted regular inspections to uphold compliance with health and safety standards.
- Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
Education
High School Diploma -
Jose Rodriguez GLZ
MexicoSkills
- Teamwork
- Health and safety compliance
- Quality assurance
- Professional and courteous
- Multitasking and prioritizing
- Time management
- English language fluency
- Focused and detail-oriented
Timeline
Housekeeper
CHRISTUS St. Vincent
09.2025 - Current
Housekeeper
Drury Plaza Hotel
01.2025 - 08.2025
House Cleaner
Self-employeed
05.2014 - 12.2024
Prep Cook
PF Changs Restaurant
11.2009 - 05.2014
Housekeeper
University of Mississippi Medical Center, UMMC
01.2005 - 10.2009
High School Diploma -
Jose Rodriguez GLZ