Rosa Airam Hernandez Salazar
Yuma,AZ
Summary
Vigilant security professional seeking to leverage the knowledge of safety protocols and analytical
skills as a security officer at Deployed Services LLC. In my current position, patrolled a property on foot
and effectively handled stressful safety disturbance cases.
Overview
3
3
years of professional experience
Work History
Licensed Unarmed Security Guard
Deployed Services
05.2023 - Current
- Unarmed Security Officer
- Excellent attention to detail during emergency situations
- Followed all security and safety regulations
- Performed effective crowd control for on post pods
- Monitor front and back doors from on post duties (pods or gates) for 2 hours (per rotations)
- Welcomed and greeted anyone to the premises (other officers, detainees, or medical staff)
- Verify/inspect everyone coming in from front gates before letting them in to premises (made sure badges we're checked).
- Made log in reports on any incidents, and reported incidents to supervisor on duty.
- I Work 4 days ,48 hours a week . For overtime I work 50-60 hours
- Get paid 17.60 hourly. With overtime I get paid 26.40
Host
Burgers And Beer
05.2021 - 05.2023
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
- Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
- Got paid minimum wage $13.85
Education
Cibola High School
Yuma, AZSkills
- Customer Service
- Team Collaboration
- Multitasking proficiency
- Bilingual : Spanish, English
Timeline
Licensed Unarmed Security Guard
Deployed Services
05.2023 - Current
Host
Burgers And Beer
05.2021 - 05.2023
Cibola High School
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