Summary
Overview
Work History
Education
Skills
Preferred Name
Timeline
Generic

Rosa Alejandra Ramos Rico

Summary

Bilingual and adaptable professional with experience in customer service, administrative support, and team leadership. Proven ability to handle a variety of tasks, from managing daily transactions and scheduling to providing direct customer and personal care. Seeking to leverage skills in communication, organization, and problem-solving to contribute to a dynamic team.

Skilled in ensuring safety and discipline among students on school buses, with experience in monitoring behavior, assisting with boarding and deboarding, and enforcing rules. Strong communication skills enable effective interaction with children of various ages, as well as coordination with bus drivers and school staff. Demonstrated ability to maintain a calm and orderly environment on the bus, contributing to safe and punctual transportation for students.

Overview

17
17
years of professional experience

Work History

Bus Attendant

Kennewick School District
Kennewick, WA
08.2023 - Current
  • Assisted with the safe transport of students to and from school.
  • Maintained a safe and orderly environment on the bus.
  • Supported the bus driver by communicating with students and addressing concerns.

Secretary

Pampas Landcare
Pasco, WA
03.2021 - 03.2023
  • Managed incoming and outgoing phone calls.
  • Assisted with company scheduling and appointments.
  • Created and sent invoices to clients.

Nurse Assistant

Amistad Elementary School
Kennewick, WA
10.2018 - 06.2019
  • Assisted with paperwork and managed files.
  • Aided in the direct care of students.
  • Communicated with parents through phone calls to discuss student-related matters.

Key Holder

Plato's Closet
Rapid City, SD
07.2014 - 05.2018
  • Provided customer service by greeting and assisting customers and responding to inquiries and complaints.
  • Arranged and displayed merchandise to promote sales.
  • Addressed and resolved customer complaints regarding service, products, or personnel.
  • Assigned employees to specific duties and provided assistance with difficult tasks.
  • Managed money drawers, balanced daily transactions, and prepared bank deposits.

Cashier

Once Upon A Child
Carrollton, TX
04.2014 - 05.2014
  • Processed payments via cash, checks, and credit cards.
  • Greeted customers as they entered the store.
  • Sorted through clothes.
  • Stocked shelves and marked prices on shelves and items.

Cashier

Braum's Ice Cream and Burgers Restaurant
Carrollton, TX
01.2009 - 01.2013
  • Cleaned food preparation areas and serving surfaces to ensure sanitary food handling practices.
  • Stocked service stations.
  • Took and prepared orders.

Education

High School Diploma -

RL Turner High School
Carrollton, TX

Skills

  • Bilingual: Spanish and English
  • Conflict resolution
  • Customer inquiry support
  • Sales promotion
  • Direct customer assistance
  • Scheduling
  • Invoicing
  • Phone communication
  • Record keeping
  • Team supervision
  • Task assignment
  • Training new employees
  • Adaptability
  • Teamwork
  • Self-motivation
  • Decision-making
  • Ability to work under pressure

Preferred Name

Alejandra

Timeline

Bus Attendant

Kennewick School District
08.2023 - Current

Secretary

Pampas Landcare
03.2021 - 03.2023

Nurse Assistant

Amistad Elementary School
10.2018 - 06.2019

Key Holder

Plato's Closet
07.2014 - 05.2018

Cashier

Once Upon A Child
04.2014 - 05.2014

Cashier

Braum's Ice Cream and Burgers Restaurant
01.2009 - 01.2013

High School Diploma -

RL Turner High School
Rosa Alejandra Ramos Rico