Work Preference
Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Rosa Davalos

Merchandise Supervisor
Spring Valley,CA

Work Preference

Job Search Status

Open to work
Desired start date: Flexible

Desired Job Title

Merchandise SupervisorSales SupervisorOperations AssociateAssistant ManagerShift Leader

Work Type

Part TimeSeasonal Work

Location Preference

HybridRemoteOn-Site
Location: Spring Valley, CA, USSan Diego, CA
Open to relocation: Yes

Minimum Desired Compensation

20/hr

Important To Me

Career advancementWork-life balanceCompany CultureFlexible work hoursPersonal development programsHealthcare benefitsWork from home optionPaid time offTeam Building / Company RetreatsPaid sick leave401k match4-day work week

Summary

Sales Supervisor with over 8 years of experience leading teams to surpass targets through strategic planning and innovative sales techniques. Demonstrates strong leadership and mentoring abilities, optimizing store operations and enhancing customer engagement. Proficient in data analysis and inventory control, committed to driving long-term success and fostering employee development within dynamic retail environments.

Overview

9
9
years of professional experience

Work History

Merchandise Supervisor

Kohls Department Store
San Diego, CA
01.2025 - 09.2025
  • Supervised daily operations to ensure efficient workflow and optimal staff performance.
  • Trained and mentored team members to enhance customer service and operational effectiveness.
  • Implemented inventory management strategies to minimize stock discrepancies and improve accuracy.
  • Coordinated merchandising efforts to maintain appealing store displays and drive sales performance.
  • Resolved customer inquiries and complaints effectively, fostering a positive shopping experience and loyalty.
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.

Sales Supervisor

Forever 21
National City, CA
03.2024 - 01.2025
  • Lead sales team to exceed targets, implement strategic initiatives, and drive customer satisfaction. Streamline operations for enhanced efficiency.
  • Develop creative sales strategies, mentor team members, and optimize store layout. Introduce data-driven approach to inventory management.
  • Ensure compliance with company policies, maintain accurate sales records, and conduct thorough performance evaluations.
  • Anticipate market trends, propose innovative sales techniques, and contribute to long-term store strategy. Champion employee development initiatives.
  • Spearhead sales team to surpass targets, implement strategic initiatives, and boost customer satisfaction. Streamline operations for improved efficiency.

Operations Associate

JCPenny
National City, CA
11.2023 - 05.2024
  • Customer Service - You're maneuvering around the store at a fast pace, working with all the latest merchandise, but when a customer stops to ask you a question or request assistance, there's no one they'd rather be talking to other than you.
  • Executes pricing and signing - You can change ticket prices and signing on merchandise across the store better and faster than anyone!
  • Replenish and restock the store: You understand the needs of the customer. When merchandise is getting low, you assist your sales floor peers and leaders by pulling and preparing merchandise to go to the floor in order to ensure all of our customers have the styles and sizes they need.
  • Participates in a learning environment: You absorb new information from your peers or training materials on our merchandise, shrink, safety, productivity, and other business processes.

Assistant Manager

Papaya Clothing
Mission Valley, CA
04.2019 - 09.2023
  • Organization of retail clothing in the store for the storefront and back inventory
  • Secure finances for the store such as bank inquiries and safe deposits. Also, cross-referencing and confirming previous and current payments.
  • Customer Service - customer questions, comments, concerns on any issues, styling questions, pricing questions, etc.
  • Store presentation - Staged clothes and mannequins displayed in the front of the store
  • Organization of employees (max four employees) - designating lunch schedules and which tasks need to be done in the separated sections
  • Cash Handling

Shift Leader

MINISO
National City, CA
11.2018 - 04.2019
  • Ensuring the numbers for deposits, receipts, safes, and registers in the store were all identical to the previous business day or previous shift, depending on the time of day.
  • Keeping the store fully stocked at all times - shelves, hooks, tables, displays, and any other specials we had for the quarter
  • Entering in data for the store such as daily numbers/other miscellaneous reports both on the computer and on the application used called, "DingTalk"
  • Be able to promptly resolve customer complaints and ensure maximum client satisfaction.
  • Working closely with customers to determine their needs, answer their questions about our products, and recommend the right solutions.

Sales Supervisor/Key Holder

Papaya Clothing
National City, CA
08.2016 - 11.2018
  • Organization of retail clothing in the store for the storefront and back inventory;
  • The front is broken up into four sections which include dressy, casual, the miscellaneous middle section - to showcase various styles- and the dressing rooms.
  • Secure finances for the store such as bank inquiries and safe deposits. Also, cross-referencing and confirming previous and current payments.
  • Customer Service - customer questions, comments, concerns on any issues, styling questions, pricing questions, etc.
  • Store presentation - Staged clothes and mannequins displayed in the front of the store
  • Organization of employees (max four employees) - designating lunch schedules and which tasks need to be done in the separated sections
  • Cash Handling

Education

High School - General Studies

Monte Vista High School
Spring Valley, CA
06.2014

Skills

  • Team Leadership
  • Team Work
  • Leadership
  • Verbal & Written Communication
  • Efficient in Word Document & Excel
  • Time Management
  • Data Analysis
  • Inventory Control
  • Customer Engagement
  • Strategic Planning
  • Performance Evaluation
  • Training and mentoring
  • Goal oriented
  • Staff management
  • Customer service
  • Attention to detail
  • Strategic planning
  • Team building
  • Analytical thinking

Languages

Spanish
English

Timeline

Merchandise Supervisor

Kohls Department Store
01.2025 - 09.2025

Sales Supervisor

Forever 21
03.2024 - 01.2025

Operations Associate

JCPenny
11.2023 - 05.2024

Assistant Manager

Papaya Clothing
04.2019 - 09.2023

Shift Leader

MINISO
11.2018 - 04.2019

Sales Supervisor/Key Holder

Papaya Clothing
08.2016 - 11.2018

High School - General Studies

Monte Vista High School

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