Rosa Isela Cruz Vazquez
Dorchester,MA
Summary
Critical thinking employee with excellent time management skills. Dedicated problem-solver adept at remaining calm under pressure. Effective ramp agent using top-notch skills in time management and organization.
Overview
13
13
years of professional experience
Work History
Ramp Agent
Piedmont Airlines
Boston, Massachusetts
06.2022 - Current
- Ensured proper weight balance on aircrafts by placing heavy items in the aft of the plane
- Loaded and unloaded aircrafts with baggage, cargo, and mail safely and efficiently.
- Processed necessary paperwork related to cargo shipments including customs documents.
- Followed safety procedures such as using reflective gear while working on the ramp.
- Organized baggage carts for loading onto planes accurately according to airline specifications.
Lead Aircraft Cleaner
Prime Flight Aviation
Boston, Massachusetts
02.2020 - 06.2022
- Managed multiple tasks simultaneously while adhering to strict deadlines.
- Sanitized lavatories between flights using approved chemicals that are safe for passengers' health .
- Used specialized cleaners to remove dirt buildup on windows and plastic surfaces inside the plane's cabin area.
- Disposed of trash from cabin compartments into designated receptacles.
- Cleaned galley areas such as ovens, microwaves, stoves, beverage makers and other equipment used by flight crews.
- Restocked lavatory supplies such as soap dispensers, paper towels according to airline specifications.
Nurse
Letty's senior care
Sam Juan , P.R.
05.2012 - 12.2019
- Provided guidance to new employees regarding policies and procedures within the organization.
- Responded quickly and effectively in emergency situations utilizing advanced life saving skills when needed.
- Maintained a safe environment for both staff and patients through adherence to safety protocols.
- Supported families during times of illness or injury by providing emotional support and assistance with decision making processes.
- Ensured that all documentation was accurate and up-to-date according to established guidelines.
- Assessed and monitored patient health conditions, including vital signs such as temperature, pulse rate and blood pressure.
Education
Associate of Applied Science - Nursing
Antilles College
Manatí 05-2012
Associate of Science - Teacher Aid
John Dewey College
Bayamón PR06-2004
Skills
- Weight balance
- Cargo handling
- Safety compliance
- Paperwork processing
Timeline
Ramp Agent
Piedmont Airlines
06.2022 - Current
Lead Aircraft Cleaner
Prime Flight Aviation
02.2020 - 06.2022
Nurse
Letty's senior care
05.2012 - 12.2019
Associate of Applied Science - Nursing
Antilles College
Associate of Science - Teacher Aid
John Dewey College