- Getting involved in local advocacy groups to promote positive change in the community
- Volunteer Work
- Advocacy Campaigns
Rosalba Falcon-Sarmiento
Charlotte
Summary
Dynamic professional with strong teamwork and problem-solving skills. Committed to fostering client relationships and enhancing participant engagement through creative outreach programs and educational materials.
Overview
5
5
years of professional experience
Work History
Intern
Circle De Luz
Charlotte, NC
08.2025 - Current
- Assisted in planning and executing community outreach programs to enhance participant engagement.
- Developed educational materials for workshops, promoting cultural awareness and personal development.
- Coordinated volunteer schedules, ensuring adequate support for events and activities.
- Supported team in evaluating program effectiveness through participant feedback and surveys.
Associate
Amazon
Charlotte, NC
10.2023 - 02.2026
- Collaborated with cross-functional teams to support project initiatives and streamline workflows.
- Trained new associates on standard operating procedures, fostering a culture of knowledge sharing.
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
Fulfillment Associate
Target
Charlotte, NC
02.2021 - 08.2023
- Oversaw daily fulfillment operations, ensuring timely processing of customer orders.
- Mentored new associates on safety protocols and operational procedures.
- Improved inventory management processes, enhancing accuracy and efficiency in stock handling.
- Collaborated with team members to optimize order picking strategies, reducing delays.
Education
Social Work
University of North Carolina At Charlotte
Charlotte. NC05-2026
Skills
- Teamwork and collaboration
- Quick learner
- Fast learner
- Problem-solving
- Interpersonal and social skills
- Creative and resourceful
- Client relationships
- Spanish fluency
Interests
Timeline
Intern
Circle De Luz
08.2025 - Current
Associate
Amazon
10.2023 - 02.2026
Fulfillment Associate
Target
02.2021 - 08.2023
Social Work
University of North Carolina At Charlotte