Rosalba Medina
Merchantville
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
Overview
15
15
years of professional experience
2010
2010
years of post-secondary education
Work History
Dunking Donuts
Ramblewood Donut LLC
Maple Shade Township
03.2022 - 11.2025
- Managed inventory levels to ensure product availability while minimizing waste.
- Delivered exceptional customer service, enhancing guest satisfaction and fostering repeat business.
- Trained new staff on operational procedures and customer service techniques, improving team performance.
- Maintained high standards of quality assurance across all product offerings.
- Managed inventory control to minimize waste and ensure product freshness.
- Trained and mentored staff to enhance team performance and customer engagement.
- Ensured compliance with health and safety regulations to maintain a safe environment.
- Executed cash handling procedures accurately, ensuring financial integrity.
- Collaborated with management on promotional strategies to boost sales.
- Maintained cleanliness and organization of the store environment to enhance customer experience.
- Monitored store operations to optimize efficiency and improve workflow.
House Cleaner
Above & Beyond Cleaning Services
Hainesport
07.2010 - 08.2015
- Executed detailed cleaning plans tailored to client preferences and specific requirements.
- Maintained high cleanliness standards by regularly inspecting and evaluating completed tasks.
- Demonstrated effective time management skills to complete cleaning assignments within tight schedules.
- Coordinated with team members to ensure efficient workflow and optimal client satisfaction.
- Organized, cleaned and sanitized kitchens, bedrooms, living rooms and bathrooms to tidy and eliminate daily germs.
- Cleaned bathrooms including toilets, showers and bathtubs, sinks and countertops.
- Swept, mopped, vacuumed and polished floors of all types.
- Cleansed kitchen appliances such as microwaves, stoves, dishwashers.
- Sanitized doorknobs, light switches and other frequently touched surfaces.
- Emptied wastebaskets and replaced liners.
- Dusted furniture, window sills and other surfaces to remove dirt and cobwebs.
- Cleaned homes following specific and detailed protocols and requests.
Education
Woodrow Wilson HS
Camden , NJSkills
- Cash handling
- Staff training
- Attention to detail
- Communication skills
- Client satisfaction
- Promotional strategies
- Supervision and leadership
- Excellent communication
- Verbal communication
- Public speaking
Timeline
Dunking Donuts
Ramblewood Donut LLC
03.2022 - 11.2025
House Cleaner
Above & Beyond Cleaning Services
07.2010 - 08.2015
Woodrow Wilson HS