Rosalba Soto De Frias
Clark
Summary
Bilingual professional with over five years of experience in human services field providing support and guidance to individuals in need. Strong understanding of cultural competency and humility to effectively work with people from diverse backgrounds. Passionate about helping others access community services. Knowledgeable of substance use treatments.
Overview
11
11
years of professional experience
Work History
Crisis Mobile Responder
Trinitas Regional Medical Center / RWJBH
2022.03 - Current
- Collaborated with counselors, physicians, and providers to plan or coordinate treatment, drawing on social work experience and patient needs
- Developed and implemented treatment plans, and modified them according to presentation
- Used critical thinking to break down problems, evaluate solutions and make decisions
- Demonstrated respect, friendliness, and willingness to help wherever needed
- Improved operations through consistent hard work and dedication
- Developed and maintained courteous and effective working relationships
- Devised and enhanced treatment strategies to promote continued progress
- Interviewed clients, reviewed records, and conducted assessments to evaluate the mental or physical condition of clients or patients
- Evaluated patients based on mental and physical parameters discovered through interviews and standardized assessments
- Worked with family members to develop support networks and multifaceted coping techniques.
Crisis Counselor Volunteer
Crisis Text Line
2019.08 - Current
- Helped individuals experiencing crisis by providing support through empathy and active listening
- Developed safety plans to minimize crisis risk and intervene with specific procedures
- Applied abilities in techniques like active listening and collaborative problem-solving to make a positive impact
- Assessed risk to client, loved ones, or the general public through established evaluation procedures
- Empowered clients to tackle challenging situations with better and more diverse coping skills.
Support Worker
Mind Australia
2018.01 - 2018.08
- Interacted, connected with a consumer as their PALS (partnership and leadership)
- Supported clients' social, physical, and emotional needs to help integrate into the local community.
Mental Health Consumer Provider
Victorian Mental Illness Awareness Council (VMIAC)
2014.01 - 2015.06
- Guided consumers to better health and opportunities within the mental health sector and their own lives
- Shadowed senior mental health advocate.
Education
Master of Science - Rehabilitation & Clinical Mental Health Counseling
Rutgers University
Piscataway, NJ05.2026
Bachelor of Arts - Psychology
New Jersey City University
Jersey City, NJ 06.2022
Bachelor of Science - Forensic Science
Swinburne University
Melbourne, Australia01.2018
Certificate IV - Mental Health & Drug and Alcohol Abuse
Northern Melbourne Institute of TAFE (NMIT)
Melbourne, Australia 08.2015
Grief Line Day Course - Mental Health
Victorian Mental Illness Awareness Council (VMIAC)
05.2014
Skills
- Safety planning
- Crisis intervention
- Mental health support
- Suicide precautions expertise
- Crisis counselor volunteer
- Crisis text skills
- Ability to interact with people from various backgrounds
- Strong interpersonal skills
- Non-judgemental approach
- Exceptional teamwork
- Detail oriented
- Quick learner in acquiring new skills
- Cultural Competency
- Compassionate support
Languages
Spanish
Native or Bilingual
Timeline
Crisis Mobile Responder
Trinitas Regional Medical Center / RWJBH
2022.03 - Current
Crisis Counselor Volunteer
Crisis Text Line
2019.08 - Current
Support Worker
Mind Australia
2018.01 - 2018.08
Mental Health Consumer Provider
Victorian Mental Illness Awareness Council (VMIAC)
2014.01 - 2015.06
Master of Science - Rehabilitation & Clinical Mental Health Counseling
Rutgers University
Bachelor of Arts - Psychology
New Jersey City University
Bachelor of Science - Forensic Science
Swinburne University
Certificate IV - Mental Health & Drug and Alcohol Abuse
Northern Melbourne Institute of TAFE (NMIT)
Grief Line Day Course - Mental Health
Victorian Mental Illness Awareness Council (VMIAC)
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