Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Rosalba Soto De Frias

Clark

Summary

Bilingual professional with over five years of experience in human services field providing support and guidance to individuals in need. Strong understanding of cultural competency and humility to effectively work with people from diverse backgrounds. Passionate about helping others access community services. Knowledgeable of substance use treatments.

Overview

11
11
years of professional experience

Work History

Crisis Mobile Responder

Trinitas Regional Medical Center / RWJBH
03.2022 - Current
  • Collaborated with counselors, physicians, and providers to plan or coordinate treatment, drawing on social work experience and patient needs
  • Developed and implemented treatment plans, and modified them according to presentation
  • Used critical thinking to break down problems, evaluate solutions and make decisions
  • Demonstrated respect, friendliness, and willingness to help wherever needed
  • Improved operations through consistent hard work and dedication
  • Developed and maintained courteous and effective working relationships
  • Devised and enhanced treatment strategies to promote continued progress
  • Interviewed clients, reviewed records, and conducted assessments to evaluate the mental or physical condition of clients or patients
  • Evaluated patients based on mental and physical parameters discovered through interviews and standardized assessments
  • Worked with family members to develop support networks and multifaceted coping techniques.

Crisis Counselor Volunteer

Crisis Text Line
08.2019 - Current
  • Helped individuals experiencing crisis by providing support through empathy and active listening
  • Developed safety plans to minimize crisis risk and intervene with specific procedures
  • Applied abilities in techniques like active listening and collaborative problem-solving to make a positive impact
  • Assessed risk to client, loved ones, or the general public through established evaluation procedures
  • Empowered clients to tackle challenging situations with better and more diverse coping skills.

Support Worker

Mind Australia
01.2018 - 08.2018
  • Interacted, connected with a consumer as their PALS (partnership and leadership)
  • Supported clients' social, physical, and emotional needs to help integrate into the local community.

Mental Health Consumer Provider

Victorian Mental Illness Awareness Council (VMIAC)
01.2014 - 06.2015
  • Guided consumers to better health and opportunities within the mental health sector and their own lives
  • Shadowed senior mental health advocate.

Education

Master of Science - Rehabilitation & Clinical Mental Health Counseling

Rutgers University
Piscataway, NJ
05.2026

Bachelor of Arts - Psychology

New Jersey City University
Jersey City, NJ
06.2022

Bachelor of Science - Forensic Science

Swinburne University
Melbourne, Australia
01.2018

Certificate IV - Mental Health & Drug and Alcohol Abuse

Northern Melbourne Institute of TAFE (NMIT)
Melbourne, Australia
08.2015

Grief Line Day Course - Mental Health

Victorian Mental Illness Awareness Council (VMIAC)
05.2014

Skills

  • Safety planning
  • Crisis intervention
  • Mental health support
  • Suicide precautions expertise
  • Crisis counselor volunteer
  • Crisis text skills
  • Ability to interact with people from various backgrounds
  • Strong interpersonal skills
  • Non-judgemental approach
  • Exceptional teamwork
  • Detail oriented
  • Quick learner in acquiring new skills
  • Cultural Competency
  • Compassionate support

Languages

Spanish
Native or Bilingual

Timeline

Crisis Mobile Responder

Trinitas Regional Medical Center / RWJBH
03.2022 - Current

Crisis Counselor Volunteer

Crisis Text Line
08.2019 - Current

Support Worker

Mind Australia
01.2018 - 08.2018

Mental Health Consumer Provider

Victorian Mental Illness Awareness Council (VMIAC)
01.2014 - 06.2015

Master of Science - Rehabilitation & Clinical Mental Health Counseling

Rutgers University

Bachelor of Arts - Psychology

New Jersey City University

Bachelor of Science - Forensic Science

Swinburne University

Certificate IV - Mental Health & Drug and Alcohol Abuse

Northern Melbourne Institute of TAFE (NMIT)

Grief Line Day Course - Mental Health

Victorian Mental Illness Awareness Council (VMIAC)
Rosalba Soto De Frias