ROSALEE DONALDSON
Tallahassee,FL
Summary
Experienced Web Developer dedicated to integrating rich media and dynamic assets to enhance user engagement. Specializes in innovative web design with unique site elements and application capabilities. Committed to providing users and clients with new, useful, and visually appealing online assets.
Overview
13
13
years of professional experience
Work History
Developer/Content Strategist
Florida State University
Tallahassee, FL
04.2015 - Current
- Develops and maintains FSU websites, ensuring alignment with brand policies.
- Manages brand requests related to FSU, ensuring compliance with brand policies.
- Produces engaging social media assets to support marketing campaigns
- Partners with Chief Marketing Officer (CMO) to implement effective social media strategies.
Technical Support Specialist II
Datamaxx Group
Tallahassee, FL
05.2014 - 04.2015
- Communicated with customers to identify issues, walk through solutions and initiate corrective actions to restore service and functionality.
- Documented procedures in a call tracking system and articulated technical procedures.
- Collaborated with support team to assist client stakeholders with emergent technical issues and develop effective solutions.
Records Custodian Assistant
Citizens Property Insurance Corporation
Tallahassee, FL
08.2011 - 05.2014
- Facilitated time-sensitive assignments, escalated requests and customer service inquiries via email and telephone.
- Developed and perfected recovery and retrieval system for requests.
- Accomplished in prioritizing, organizing and multi-tasking.
Education
Bachelor of Arts - Studio Art
Florida State University
04.2011
Skills
- Experience with WordPress and Drupal CMS
- Proficient in HTML CSS
- Performs testing and deployment
- User-centered design
- Search engine optimization
- Content Development/Production
- Social Media Strategy
- Project management abilities
- Organization and efficiency
- Enthusiastic and friendly attitude
Timeline
Developer/Content Strategist
Florida State University
04.2015 - Current
Technical Support Specialist II
Datamaxx Group
05.2014 - 04.2015
Records Custodian Assistant
Citizens Property Insurance Corporation
08.2011 - 05.2014
Bachelor of Arts - Studio Art
Florida State University
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