Summary
Overview
Work History
Education
Skills
Timeline
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Rosalia Thormann

North Miami,FL

Summary

Experienced professional with several years working in airline industry. Pursuing Cabin Crew Member position to provide exceptional customer service to travelers, while ensuring safety.

Overview

4
4
years of professional experience

Work History

Senior Cabin Crew Member

Viva Aerobus
Guadalajara, Jalisco, Mexico
04.2024 - 06.2024

- Enforced airline regulations and policies to ensure a safe flight environment.

- Monitored passenger behavior throughout the flight, intervening when necessary to maintain orderliness and safety standards.

- Served alcoholic Beverages responsibly in accordance with local laws and company policies.

- Provided accurate information regarding arrival times, connecting flights, and customs regulations.

- Certified in Airbus 320 and 321

Senior Cabin Crew Member

Sky Cana
Santo Domingo De Guzman, Distrito Nacional, Republica Dominicana
11.2020 - 03.2024
  • Instructed passengers on safety and emergency procedures and answered questions related to flight.
  • Offered answers to passengers' questions and resolved issues that arose during flights.
  • Took measures during unusual conditions to maximize safety of customers and crew.
  • Greeted passengers to assist in finding seating assignments and properly stowe items in overhead or under-seat storage.
  • Helped guests locate seats and stow luggage in appropriate locations.
  • Conducted preflight checks to assess general condition and cleanliness of aircraft.
  • Participated in pre-flight briefings to discuss flight details, weather and service plans.
  • Followed directives of pilots and airport personnel to complete safe, on-time departures and arrivals.

Education

Real Estate Sales Assistant/Persona - Real Estate

New York University
New York, NY
04-2007

English As A Second Language - Foreign Languages And Literatures

Queens Community College
Queens, NY
01-1991

Some College (No Degree) - Accounting Technology And Bookkeeping

The College of Westchester
White Plains, NY

Skills

  • Flight safety
  • Guest Services
  • Regulatory Compliance
  • Strong Work Ethic
  • Team Oversight
  • Cultural Awareness
  • Professional Appearance
  • Company culture and values

Timeline

Senior Cabin Crew Member

Viva Aerobus
04.2024 - 06.2024

Senior Cabin Crew Member

Sky Cana
11.2020 - 03.2024

Real Estate Sales Assistant/Persona - Real Estate

New York University

English As A Second Language - Foreign Languages And Literatures

Queens Community College

Some College (No Degree) - Accounting Technology And Bookkeeping

The College of Westchester
Rosalia Thormann