Rosalie Ingram

• Oversaw staff training and development programs, ensuring employees were equipped with the skills needed to excel in their roles.
• Facilitated regular team meetings, keeping staff informed about updates, changes, or upcoming events related to the program they supervised.
• Demonstrated strong leadership skills under challenging circumstances, effectively managing team dynamics during periods of transition or high-stress environments.
• Evaluated program performance regularly, using data-driven insights to inform future decision-making processes.

• Maintained accurate documentation on all cases, ensuring compliance with regulations and TDCJ policies.
• Conducted thorough assessments of inmates custody, time earning status, identifying issues, and making recommendations based on available information.
• Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
• Educated inmates on available programs, incentives , empowering them to make informed decisions about their individualized treatment needs.

Coordinated with county agencies concerning arrival of new inmates.

Processed inmates into the system classifying properly as State Jail, Institutional Division or In Prison Therapeutic Community clients.

Gave new inmates orientation and first sociological interviews.

Provided paperwork and resources to new inmates and entered data into multiple comprehensive data systems.

• Kept and coordinated running count and statuses of all Restrictive Housing inmates.
• Coordinated with security staff regarding inmate housing and status changes.
• Ensured accurate count of all inmates on unit.

• Coordinated transportation arrangements for inmates attending offsite appointments or transferring to other facilities.
• Facilitated open communication channels among team members to create a cohesive unit working towards common goals.
• Promoted inmate accountability through regular inspections of living quarters and personal belongings.

• Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
• Searched cells of inmates to identify and confiscate contraband and other prohibited items.
• Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
• Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.